Sarah Stepanian
Lafayette
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
Work History
Academy Lead
Walmart
03.2024 - Current
- Managed a team of salaried leaders to ensure consistent delivery of high-quality training sessions across all enterprises
- Evaluated the effectiveness of existing training initiatives using key performance metrics, market partnership, and feedback, making data-driven adjustments when necessary
- Conducted regular skills audits to identify areas for further development, proactively addressing potential performance issues before they impacted productivity.
Academy Coach
Walmart #1178
11.2022 - 03.2024
- Facilitated activities and interactive discussions to groups of leadership.
- Administered feedback to participants using positive reinforcement techniques to encourage and build confidence.
- Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Overnight Stocking/Frontend Coach
Walmart #1455
10.2020 - 11.2022
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Trained and developed new employees for ease of transition into team.
Assistant Manager
Walmart #284
06.2019 - 10.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
CAP Supervisor
Walmart #1801
08.2017 - 06.2019
- Provided clear communication to management regarding product levels and other needs.
- Kept team members aware of stock availability and arrivals of new product.
- Monitored inventory levels and processed and replenished merchandise.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Education
Bachelor of Science - Health Administration & Management
Bellevue University
Bellevue, NE11.2023
Doctoral - Kinesiology
UMass Chan
Boston, MA12.2016
Bachelor of Science - Biology
UMass Lowell
Lowell, MA08.2014
Associate of Science - Life Science
University of Chicago
Chicago, IL05-2011
Skills
- Problem Identification
- Effective Communication
- Team Leadership
- Customer Relationship Management
- Coaching and Mentoring
Hobbies/Interests
Tai Chi Education
*Committed student of Tai Chi for 20+ years
*Attended intensive training seminar (summer 2006) under tutelage of Master Stephen Hwa
Music Education
*First Chair Violinist with Chicago Student Orchestra
Amateur Golfer
*Member of US AM Tour (2017-Present)
Volunteerism
Habitat for Humanity (2009)-Present
Providing assistance on numerous housing projects in the Dallas and Chicago communities, activities including: landscaping, roofing, painting, and other house building/improvement projects.
Ronald McDonald House Charities (2016)-Present
Partner of local DFW, TX and Acadia, LA chapters and assists with fundraising projects, assist in projects such as aluminum collection drives, and assisting in gathering supplies to support families in need.
Campaign Volunteer (2008 Presidential Election) (2012 Presidential Election)
Assisted campaign beneficiaries, fostered a relationship with community members; created lines of dialogue with contributors for fundraising; adhered to campaign schedule; followed supervisor instructions; and executed all other work as needed that led to the successful implementation of campaign and winning election.
Timeline
Academy Lead
Walmart
03.2024 - Current
Academy Coach
Walmart #1178
11.2022 - 03.2024
Overnight Stocking/Frontend Coach
Walmart #1455
10.2020 - 11.2022
Assistant Manager
Walmart #284
06.2019 - 10.2020
CAP Supervisor
Walmart #1801
08.2017 - 06.2019
Bachelor of Science - Health Administration & Management
Bellevue University
Doctoral - Kinesiology
UMass Chan
Bachelor of Science - Biology
UMass Lowell
Associate of Science - Life Science
University of Chicago
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