Sasha Monique Ordoyne
Slidell
Summary
Experienced gaming professional with a strong focus on team collaboration and achieving results. Prepared to effectively manage and optimize table games operations. Adaptable to changing needs, brings expertise in staff training, customer service, and ensuring regulatory compliance. Recognized for strategic decision-making, effective communication, and fostering a positive work environment.
Overview
28
28
years of professional experience
Work History
Table Games Supervisor/Pencil
Harrah's New Orleans Casino
09.2017 - Current
- Responsible for all dealers placement, breaks, general daily routines
- Running of the casino floor opening/closing tables
- Monitor labor hours
- Supervised dealers and games to ensure proper protocol and procedures were adhered to
- Member of the Evaluation Team
- Card and Dice and Count Team
Event and Party Coordinator
FUN Services/CHAPS Party Rentals
08.2016 - 09.2017
- Responsible for scheduling of all client events
- Managing and tracking all store inventory and sales
- Responsible for monetary accuracy, daily business transactions and superior customer service
- Operating software including Word, Outlook, Excel, Access, and Focal Point
- Development and implementation of organizational office procedures
Table Games Supervisor
Boomtown Casino
02.2015 - 08.2016
- Accountable for the tracking of all monies, both incoming and outgoing
- Worked closely with Shift Managers on schedules to ensure proper floor coverage at peak times
- Supervised dealers and games to ensure proper protocol and procedures were adhered to
- Delivered exemplary customer service to insure customer satisfaction
- Operated the Pencil position showing good organizational skills and the ability to multitask
Table Games Supervisor
Harrah's New Orleans Casino
12.2007 - 11.2014
- Accountable for the tracking of all monies, both incoming and outgoing
- Supervised dealers and games to ensure proper protocol and procedures were adhered to
- Delivered exemplary customer service to insure customer satisfaction
- Operated the Pencil position showing good organizational skills and the ability to multitask
- Member of the Evaluation Team
- Lead presentations and proposals for Upper Management that lead to Table Games receiving new table signage and table touch units
Licensed Real Estate Agent/Office Manager
EZ Realty
10.2004 - 12.2007
- Served as a licensed real estate agent to all buyers, personally procured property for buying and selling of real estate property
- Maintained company website for the listings of all company properties with MLS data
- Operating software including Word, Outlook, Excel, Access, MLS data processing
- Hired, supervised and scheduled office employees
Store Manager/District Training Manager
Blockbuster Video
08.1996 - 09.2004
- Organized and supervised employees to ensure work shifts went smoothly and that all store goals were being met
- Demonstrated ability to motivate and lead employees
Education
Bachelor of Science Degree - Business, Spanish, Chemistry
Southeastern Louisiana University
01.2000
High School Diploma - College Prep
St. Mary's Dominican High School
01.1996
Skills
- Strong communication skills
- Professionalism and ethics
- Employee training and development
- Strong leadership
- Teamwork and collaboration
References
- Rainey Tarpy, Table Games Trainer, L'Auberge Casino Baton Rouge, (504) 493-9690
- Samuel Matranga, Owner Operator, GC Vapors, (504) 377-1925
- Mary McMahon, Owner Operator, Mommy's Maid Services, (504) 453-1254
Accolades
- Chairman's Award Nominee, Harrah's New Orleans, 2008
- Chairman's Award Winner for Innovation, Evaluation Team Harrah's New Orleans, 2013
- Role Model Employee Status, Harrah's New Orleans, 2011-2024
Timeline
Table Games Supervisor/Pencil
Harrah's New Orleans Casino
09.2017 - Current
Event and Party Coordinator
FUN Services/CHAPS Party Rentals
08.2016 - 09.2017
Table Games Supervisor
Boomtown Casino
02.2015 - 08.2016
Table Games Supervisor
Harrah's New Orleans Casino
12.2007 - 11.2014
Licensed Real Estate Agent/Office Manager
EZ Realty
10.2004 - 12.2007
Store Manager/District Training Manager
Blockbuster Video
08.1996 - 09.2004
High School Diploma - College Prep
St. Mary's Dominican High School
Bachelor of Science Degree - Business, Spanish, Chemistry
Southeastern Louisiana University
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