Savannah Dowden
Quitman
Summary
Skilled pharmacy professional with a proven track record in medication preparation, customer interaction, and inventory management. Known for being personable and building strong, lasting relationships with customers and coworkers while working effectively within healthcare teams. Adaptable and responsive to changing needs, with expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Pharmacy Technician
Mitchell's Pharmacy
2023.02 - Current
- Calculated dosages, filled prescriptions, and prepared prescription labels with accuracy and attention to detail
- Entered and processed patient prescriptions into the pharmacy’s internal system
- Supported pharmacists with medication preparation, labeling, and controlled substance documentation
- Coordinated insurance claims, prior authorizations, and reimbursement issues to minimize prescription delays
- Answered incoming calls and addressed questions from patients, customers, and healthcare providers
- Educated patients on prescription pickup procedures, insurance questions, and available pharmacy services
- Maintained accurate inventory levels, restocked medications, and removed expired products from circulation
- Provided exceptional customer service while fostering positive relationships with new and returning patients at the pharmacy counter
Pharmacy Intern
Prescription Shoppe
2021.01 - 2022.07
- Maintained register balances, cash drawer accuracy, and daily transaction records
- Enforced privacy and compliance practices during sensitive prescription pickup interactions
- Supported the pharmacy team by answering phone calls, directing inquiries, and taking accurate messages
- Served as a reliable backup during staffing shortages in other areas of the pharmacy or store
- Trained new cashiers on point-of-sale procedures and pharmacy front-counter standards
- Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity
- Maintained meticulous organization of products and supplies to support efficient store operations
- Assisted with inventory management by accurately counting and restocking shelves as needed
Education
Bachelor of Science - Health Studies – Pre-Professional
University of Louisiana Monroe
Monroe2025-05
Skills
- Dependability & Responsibility
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Organization & Time Management
- Problem Resolution
- Attention to Detail
- Customer & Patient Service
- Team Collaboration
- Insurance & Prescription Processing
- Inventory Management
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Mitchell's Pharmacy
2023.02 - Current
Pharmacy Intern
Prescription Shoppe
2021.01 - 2022.07
Bachelor of Science - Health Studies – Pre-Professional
University of Louisiana Monroe