Savannah Hayes
Monroe
Summary
Motivated and dependable professional with experience spanning healthcare, leadership, customer service, and operations. Proven ability to train and mentor team members, manage confidential records, provide exceptional customer service, and thrive in fast-paced environments while maintaining accuracy and professionalism. Experienced in patient care support, scheduling, documentation, and problem solving with a strong commitment to teamwork and continuous growth. Recognized for adaptability, effective communication, and the ability to build positive relationships with both clients and colleagues.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Lamy Lane Family Medicine
12.2025 - Current
- Assisted physicians during examinations and procedures, ensuring efficient workflow in clinical settings.
- Administered patient care procedures to enhance overall patient experience and satisfaction.
- Educated patients on treatment plans and preventive care practices to promote health literacy.
- Managed patient records using electronic health record (EHR) systems for improved data accuracy.
Crew Trainer
Raising Cane's Restaurants
11.2024 - 11.2025
- Operated drive-thru and assisted in other areas to ensure smooth service.
- Prepared meals and processed payments accurately to enhance customer satisfaction.
- Work well with teammates and accept coaching from management team.
- Trained new crew members on operational procedures and customer service standards.
Front of House Trainer
Chipotle Restaurant
09.2022 - 10.2024
- Operated cash register, DML, line, and grill stations to support daily service operations.
- Facilitated hands-on learning opportunities for trainees, ensuring they gained practical experience essential for their roles.
- Streamlined communication between front-of-house and back-of-house teams to ensure smooth operations during peak hours.
- Mentored new employees, creating supportive environment that encouraged skill development and confidence.
Deli Clerk
Brookshire's Grocery
03.2021 - 08.2022
- Welcomed customers at counter, fulfilling requests and providing information to enhance customer experience.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Ensured safe working environment by following food safety guidelines and promptly addressing hazards to uphold health standards.
- Monitored product dates, rotated stock, and followed proper storage procedures to minimize food spoilage and maintain quality.
Online Grocery Associate
Walmart
07.2020 - 11.2020
- Managed multiple priorities, ensuring timely order completion and pickup, enhancing overall customer experience.
- Fulfilled online grocery orders efficiently and accurately, contributing to higher customer satisfaction.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and communicated changes proactively to customers, maintaining transparency and trust.
Education
Bachelor - Sociology With A Concentration in Criminology
Louisiana State University
Baton Rouge, LASkills
- Customer service
- Electronic Medical Records (eclinicalworks)
- Attention to detail
- Cash handling
- Data Entry
- Problem Solving
- Time Management
- Teamwork and collaboration
- Adaptability
- Accountability
- Training facilitation
- Coaching & feedback
Timeline
Medical Assistant
Lamy Lane Family Medicine
12.2025 - Current
Crew Trainer
Raising Cane's Restaurants
11.2024 - 11.2025
Front of House Trainer
Chipotle Restaurant
09.2022 - 10.2024
Deli Clerk
Brookshire's Grocery
03.2021 - 08.2022
Online Grocery Associate
Walmart
07.2020 - 11.2020
Bachelor - Sociology With A Concentration in Criminology
Louisiana State University