Savannah Katz
Ruston
Summary
Developed strong patient care, communication, and organizational skills in clinical environment. Managed and worked in a service industry environment, learning how to manage time and efficiency as well as working with a team and interacting with customers daily. Seeking to transition into a role of RN, leveraging a background in understanding patient needs and executing medical services as well as using the experience gained from working in the food industry. Dedicated to applying these transferrable skills to make positive impact in the new role of RN.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Manager
Utility Brewing Company
06.2022 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Intern
University Of Tennessee Athletics
02.2022 - 05.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Associate of Applied Science - Nursing
Louisiana Tech University
Ruston, LA05-2025
Bachelor of Science - Kinesiology
Louisiana Tech University
Ruston, LA08-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Decision-making
- Professional demeanor
Affiliations
- National Student Nurses Association
- Alpha Delta Nu Society
- Men in Nursing
Certification
- Basic Life Support Certification (BLS)
Timeline
Barista
Starbucks
01.2024 - Current
Manager
Utility Brewing Company
06.2022 - 12.2023
Intern
University Of Tennessee Athletics
02.2022 - 05.2022
Associate of Applied Science - Nursing
Louisiana Tech University
Bachelor of Science - Kinesiology
Louisiana Tech University
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