Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Savannah Moss

Baton Rouge Telco Federal Credit Union
Baton Rouge
17
years of professional experience

Results-oriented employee development professional with 5+ years in financial services, specializing in program coordination and workforce training. Expertise in designing and implementing training initiatives that enhance employee performance and engagement. Skilled in collaborating with leaders to assess learning needs and develop tailored training solutions. Currently pursuing an MBA with a focus on leadership development and organizational effectiveness.

Work History

Employee Development Specialist

5 Years 2 Months
Baton Rouge Telco Federal Credit Union | 07.2021 - Current

● Design, coordinate, facilitate, and evaluate employee development programs supporting workforce competency, operational readiness, professional growth, and organizational objectives.

● Developed structured training programs, facilitator materials, employee resources, reference guides, assessments, and communication plans to reinforce learning and enhance employee performance.

● Lead classroom, small-group, and individualized training sessions focused on employee knowledge, technical skills, service delivery, communication, compliance, and operational effectiveness.

● Analyzed employee feedback, training outcomes, and operational needs to recommend targeted improvements to learning programs and future development initiatives.

● Collaborate with management to develop training schedules, prioritize development needs, address performance gaps, and reinforce practical application after training.

  • Collaborated with management to identify workforce development needs and align resources effectively.

Accounting Manager

2 Years 4 Months
All Star Automotive | 03.2019 - 07.2021
  • Oversaw budgeting and forecasting activities, enhancing financial planning accuracy.
  • Implemented internal controls to mitigate risks and improve compliance standards.
  • Developed training programs for junior staff, fostering professional growth and skill development.
  • Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.

Finance Manager

10 Years
Cash in a Flash | 03.2009 - 03.2019
  • Developed and implemented financial strategies to optimize cash flow and profitability.
  • Led budgeting processes, aligning departmental goals with overall financial objectives.
  • Mentored finance team members, enhancing their skills in analysis and reporting techniques.
  • Reviewed documentation and identified financial discrepancies where applicable.

Education

Bachelor of Science - Business Management

Grambling State University | Grambling, LA | 05.2026

MBA - Business Administration

University of Louisiana At Lafayette | Lafayette, LA | 08.2027

High School Diploma

Istrouma High School And Technology Magnet | Baton Rouge, LA | 05.2004

Skills

Talent development
Needs analysis
Program evaluation
Training needs analysis
Needs analysis
Training design
Process enhancement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Cybersecurity & Fraud Prevention Training
  • Diversity & Inclusion Training

Timeline

Employee Development Specialist

Baton Rouge Telco Federal Credit Union
07.2021 - CurrentRead More

Accounting Manager

All Star Automotive
03.2019 - 07.2021Read More

Finance Manager

Cash in a Flash
03.2009 - 03.2019Read More

University of Louisiana At Lafayette

MBA from Business Administration
Read More

Grambling State University

Bachelor of Science from Business Management
Read More

Istrouma High School And Technology Magnet

High School Diploma
Read More
Savannah Moss