Savannah Pitre
Lake Charles
Summary
Dynamic Sales Representative with a proven track record at Mondelez International, excelling in customer relations and brand visibility. Skilled in inventory control and behavior management, I consistently enhance client satisfaction and drive sales growth through effective communication and strategic promotional initiatives. Passionate about fostering positive relationships and delivering exceptional service.
Overview
14
14
years of professional experience
Work History
Sales Representative
Mondelez International
07.2021 - Current
- Cultivated relationships with key accounts to drive product visibility and increase sales.
- Executed promotional strategies, enhancing brand awareness across targeted markets.
- Analyzed market trends to refine sales techniques and improve customer engagement.
- Monitored inventory levels, ensuring optimal stock availability to meet customer demands.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Presented professional image consistent with company's brand values.
Bakery Associate
Sam's Club
01.2016 - 07.2021
- Prepared and baked various bread and pastry items according to established recipes.
- Maintained cleanliness and organization of bakery work area, adhering to food safety standards.
- Assisted customers with product selection, providing knowledgeable recommendations on baked goods.
- Operated commercial baking equipment, ensuring proper functionality and maintenance protocols were followed.
- Monitored inventory levels of baking supplies, facilitating timely replenishment to avoid stock shortages.
- Trained new associates on baking techniques and safety procedures, enhancing team performance and efficiency.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Reduced waste by accurately measuring ingredients and implementing proper portion control during preparation stages.
- Utilized creativity in designing custom cake orders that exceeded customer expectations while adhering to their specific requests.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Inspected goods to establish accurate pricing and labeling.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped, boxed and weighed bakery department products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Youth Care Worker
ETC Harbor House
01.2012 - 01.2015
- Coordinated daily activities to enhance youth engagement and personal development.
- Implemented individualized care plans, fostering emotional and behavioral growth in residents.
- Monitored and documented youth progress, ensuring adherence to treatment objectives and regulations.
- Led crisis intervention efforts, employing de-escalation techniques to maintain safety and stability.
- Trained new staff on operational procedures, promoting best practices in youth care management.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Established clear expectations for behavior within the residential facility, reinforcing accountability among youths in our care.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Fostered safe and nurturing environment, ensuring physical and emotional safety of all youth under care.
- Built strong, trust-based relationships with youth, becoming reliable and positive role model.
Education
No Degree - Criminal Justice
McNeese State University
Lake Charles, LAWashington Marion High School
Lake Charles, LA05-2002
Skills
- Youth supervision
- Multicultural sensitivity
- Self-care techniques
- Behavior management
- Recreational activities
- Mandated reporting
- Boundaries establishment
- Life skills teaching
- Youth advocacy
- Child development
- Youth intake
- Customer service
- Food preparation
- Bakery equipment knowledge
- Food handling safety
- Customer satisfaction
- Flexible schedule
- Stocking and shelving
- Stock rotation
- Stock replenishment
- Workplace safety
- Inventory control
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Negotiation tactics
- Performance improvement
Timeline
Sales Representative
Mondelez International
07.2021 - Current
Bakery Associate
Sam's Club
01.2016 - 07.2021
Youth Care Worker
ETC Harbor House
01.2012 - 01.2015
No Degree - Criminal Justice
McNeese State University
Washington Marion High School