S B JAMES
Bastrop
Summary
Dynamic professional with a proven track record at FedEx, excelling in customer service and team leadership. Successfully managed delivery operations, enhancing efficiency and satisfaction. Adept in compliance and safety protocols, ensuring a secure work environment. Strong problem-solving skills combined with a positive attitude foster collaboration and drive productivity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Driver/FedEx
FetGo of Monroe
02.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Transportation Manager/FedEx
Primetime Trucking of Monroe
04.2021 - 11.2024
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Computer Systems Administrator
U-Haul International Technical Center
07.2005 - 02.2009
- Conducted comprehensive system audits on regular basis.
- Managed development of system protocols to deliver complete and persistent data set.
- Ensured seamless user experience by providing timely technical support to employees for computer-related issues.
Safety Coordinator
U-Haul International Technical Center
07.2009 - 03.2017
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recognized, documented, and advised on removal of hazards.
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Gathered information, prepared reports, and drafted correspondence related to cases.
Education
High School Diploma -
Morris Booker Memorial HS
Dermott, AR05-1975
Associate of Science - Computer And Information Systems
Ameritech College Bakersfield Campus
Bakersfield, CA04-1993
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Accomplishments
- Maintained consistent and on-time delivery record with 100 % of all orders arriving on time or ahead of schedule.
- Named Primetime Trucking “Driver of the Quarter” in year 2023.
Certification
- Computer technology Training - 1993-2005
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Web Development and Design
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Supporting STEM education initiatives and mentorship programs
Timeline
Delivery Driver/FedEx
FetGo of Monroe
02.2025 - Current
Transportation Manager/FedEx
Primetime Trucking of Monroe
04.2021 - 11.2024
Safety Coordinator
U-Haul International Technical Center
07.2009 - 03.2017
Computer Systems Administrator
U-Haul International Technical Center
07.2005 - 02.2009
High School Diploma -
Morris Booker Memorial HS
Associate of Science - Computer And Information Systems
Ameritech College Bakersfield Campus
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