Scott Loewer
Ball
Summary
Dynamic Sales Manager with proven expertise in relationship building and strategic planning at Loewer Powersports. Successfully led cross-functional teams to enhance product visibility and drive sales growth, achieving significant increases in customer engagement. Skilled in sales training and operations, fostering a collaborative environment that consistently exceeds performance goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Manager
Loewer Powersports
05.2017 - Current
- Assisted in developing sales strategies to enhance customer engagement and retention.
- Supported team in executing promotional initiatives to boost product visibility and sales.
- Coordinated with cross-functional teams to align sales efforts with marketing campaigns.
- Monitored market trends to identify opportunities for new product offerings.
- Contributed to training sessions for new team members on sales techniques and tools.
- Maintained accurate records of client interactions and sales activities using CRM systems.
- Participated in weekly sales meetings to discuss performance and share insights for improvement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Associate
Walker Automotive
06.2013 - 05.2017
- Developed promotional displays, increasing product visibility and driving sales growth.
- Collaborated with team members to achieve monthly sales targets through strategic planning.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Parts and Accessories Manager
Sun Enterprises
06.2012 - 05.2013
- Projected weekly sales to drive margin and maximize profit.
- Managed inventory effectively, ensuring optimal stock levels and timely replenishment of products.
- Facilitated quality customer service by listening to customer complaints, examining returned merchandise and resolving problems to restore and promote good public relations.
- Established a positive work environment by fostering open communication and encouraging teamwork among staff members.
- Collaborated with marketing department to develop promotional campaigns that effectively showcased accessory products.
- Unloaded delivery trucks to properly store merchandise in backroom and adequately stock shelves on sales floor.
- Led a team of sales associates to consistently exceed sales targets and deliver exceptional customer service.
- Increased sales by implementing innovative visual merchandising techniques and product placement strategies.
- Evaluated market trends to identify opportunities for expanding product offerings, driving overall revenue growth.
- Examined merchandise to verify correct pricing, display and function.
- Prepared and set up merchandise displays to attract buyers and increase sales.
- Trained new employees on store policies, procedures, and product knowledge, ensuring quick integration into the team.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Parts and Accessories Manager
Loewer Powersports
04.1997 - 05.2012
- Developed and implemented seasonal accessory strategies to enhance product offerings and align with market trends.
- Led cross-functional teams to streamline inventory management processes, reducing excess stock and improving turnover rates.
- Analyzed sales data to identify growth opportunities, optimizing product placements and promotional efforts within retail environments.
- Established vendor relationships to negotiate pricing and terms, ensuring quality and timely delivery of accessories.
- Oversaw visual merchandising standards, enhancing store displays to maximize customer interest and drive sales conversions.
- Conducted market research to inform strategic decisions on new product launches, aligning them with consumer preferences.
- Mentored junior staff on best practices in merchandising and customer engagement, fostering a collaborative team culture.
- Coordinated training sessions for team members on product knowledge and selling techniques, boosting overall team performance.
- Resolved customer complaints professionally, ensuring satisfaction and repeat business.
- Championed cross-selling initiatives among sales associates leading to an increase in average transaction value per customer visit within the accessories department.
- Maintained current knowledge of industry trends and competitor activity to inform strategic planning initiatives within the accessories department.
- Developed strong relationships with vendors and suppliers, resulting in better pricing and improved delivery times.
- Streamlined operations by identifying inefficiencies in processes, resulting in increased productivity and reduced expenses.
- Negotiated favorable terms with suppliers, securing high-quality products at competitive prices for increased profit margins.
- Ordered merchandise and prepared requisitions to replenish merchandise on hand.
- Analyzed sales data to forecast demand accurately, informing purchasing decisions and optimizing inventory management practices.
Education
No Degree - Business Administration And Management
LSUA
Alexandria, LaHigh School Diploma -
Alexandria Senior High
Alexandria, La05-1997
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales expertise
- Sales presentations
- Product knowledge
- Strategic planning
- Sales process
- Sales planning
- Sales tracking
- Sales operation
- Sales processes
Certification
Garage Composites Sales Manager Course
F&I Certified
Timeline
Sales Manager
Loewer Powersports
05.2017 - Current
Sales Associate
Walker Automotive
06.2013 - 05.2017
Parts and Accessories Manager
Sun Enterprises
06.2012 - 05.2013
Parts and Accessories Manager
Loewer Powersports
04.1997 - 05.2012
No Degree - Business Administration And Management
LSUA
High School Diploma -
Alexandria Senior High