Sean Elder II
Internet/Cable Tech
New Orleans,LA
Summary
Telecommunications professional bringing wealth of hands-on experience in cable systems installation and repair. Known for meticulous attention to detail and ability to ensure reliable service connectivity. Highly collaborative team player with focus on achieving operational excellence and adapting to evolving project requirements.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Cable Technician
Cat6
11.2021 - Current
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as a Linkrunner for proper color coding and network synchronicity.
- Installed wiring, cabling and networking hardware on customer premises.
- Improved team efficiency by sharing technical knowledge and on-the-job training with new technicians.
- Read blueprints and schematics to correctly place equipment.
- Responded to service requests during and after business hours.
- Worked closely with network administrators and server engineers to deliver quality service.
Security Forces
Air National Guard
08.2015 - Current
- Conducted security checks on vehicles entering the premises, mitigating risks associated with unauthorized access or contraband materials.
- Completed rigorous training programs in defensive tactics, firearms proficiency, and first aid to enhance skill set and job performance.
- Aided in the training of new Security Forces Patrolmen by sharing knowledge and best practices gained from years of experience on the job.
- Developed strong communication skills while coordinating with local law enforcement agencies during joint operations.
- Acted as a liaison between Security Forces personnel and civilian employees, fostering positive working relationships for collaborative problem-solving efforts.
Internet Technician
Morial Convention Center
02.2015 - Current
- Stayed current on industry trends and technological advancements to provide knowledgeable recommendations for clients'' networking needs.
- Optimized network performance for clients by performing routine maintenance and system updates.
- Spearheaded internal initiatives aimed at streamlining processes within the department, resulting in improved efficiency among team members.
- Diagnosed and executed resolution for network and server issues.
- Coordinated with other departments within the organization as needed, fostering cross-functional collaboration towards shared goals.
- Enhanced customer satisfaction by promptly troubleshooting and resolving internet connectivity issues.
- Increased customer retention by providing exceptional technical support and clear communication during service calls.
Education
Cybersecurity Certification - Cyber Security
CompTia Security+
Online06-2025
Google Cyber Security Certificate - Cyber Security
Google Cyber Security
Online 02.2024 - 05.2025
Skills
- Hand tool proficiency
- Cabling layouts
- Troubleshooting skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Excellent communication
- Multitasking Abilities
- Critical thinking
- Adaptability and flexibility
Languages
Sign
Native or Bilingual
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefitsPersonal development programsFlexible work hoursTimeline
Google Cyber Security Certificate - Cyber Security
Google Cyber Security
02.2024 - 05.2025
Cable Technician
Cat6
11.2021 - Current
Security Forces
Air National Guard
08.2015 - Current
Internet Technician
Morial Convention Center
02.2015 - Current
Cybersecurity Certification - Cyber Security
CompTia Security+
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