SeCondra Smith
Shreveport
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
Work History
Cashier
Academy Sports + Outdoors
Bossier City
10.2020 - 01.2021
- Built and maintained productive relationships with employees.
- Offered customers carry-out service at completion of transaction.
- Followed company security procedures for handling large sums of money.
- Worked closely with front-end staff to assist customers.
- Adhered to social distancing protocols and wore mask or face shield.
Cashier/Sales Associate
Tractor Supply Company
Bossier City
09.2019 - 08.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Scanned items and checked pricing on cash register for accuracy.
- Offered customers carry-out service at completion of transaction.
- Welcomed customers, offering assistance to help find store items.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Chick-fil-A
Shreveport
05.2018 - 01.2019
- Built and maintained productive relationships with employees.
- Followed company security procedures for handling large sums of money.
- Processed customer payments quickly and returned exact change and receipts.
- Balanced daily transactions on a computerized point-of-sale system.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
U.S. Career Institute
Fort Collins, CO04-2025
Skills
- Customer service
- Cash handling
- Point of sale operation
- Inventory management
- Team collaboration
- Problem solving
- Refund handling
- Personal Organization
- Hospitality and accommodation
- Excellent communication
- Product recommendations
- Product Availability Checking
- Upselling
- Customer complaint handling
- Loyalty program promotion
Accomplishments
- Graduated honors with a 3.7 GPA
Timeline
Cashier
Academy Sports + Outdoors
10.2020 - 01.2021
Cashier/Sales Associate
Tractor Supply Company
09.2019 - 08.2020
Cashier
Chick-fil-A
05.2018 - 01.2019
High School Diploma -
U.S. Career Institute