Serenity Thompson
Jonesboro
Summary
I have a strong passion for building meaningful connections between educational institutions and community partners. By leveraging strategic planning and clear communication, I work to create programs that truly support student success. Over the years, I've developed a track record of fostering collaborative environments where everyone feels heard and valued. I pride myself on being adaptable, always ready to meet the changing needs of the education landscape while staying focused on what’s best for students.
Overview
8
8
years of professional experience
1
1
Certification
Work History
EDUCATION LIASION
Boys and Girls Club
12.2023 - Current
- Coordinated school events and initiatives, fostering a positive learning environment for all students.
- Analyzed student academic records to assess educational and career goals.
- Empowered students through counseling and skill-building exercises.
- Helped students develop organizational, time management and study skills.
Assistant Teacher
SHARON'S LITTLE ANGELS
10.2021 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Youth Development Professional
Boys and Girls Club
09.2021 - 12.2021
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Supervised youth in engaging environment to promote security and safety for all ages.
Receptionist
PINEBELT MULTI-PURPOSE AGENCY
08.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Summer Youth Employee
UNION-BEE HEAD START
06.2019 - 07.2019
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Acquired time-management skills by balancing multiple responsibilities in a fast-paced environment.
- Improved communication skills through daily interactions with colleagues and supervisors.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
Library Assistant
JACKSON PARISH LIBRARY
06.2018 - 07.2018
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Answered questions from patrons and helped to find desired materials.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Created welcoming and comfortable space by keeping library clean and organized.
- Located library materials, resources and technologies to fulfill patron requests.
- Checked out and checked in materials to support patron circulation needs.
Receptionist
YUMEKA WASHINGTON LAW OFFICE
06.2017 - 07.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Organized, maintained and updated information in computer databases.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
High School Diploma -
JONESBORO-HODGE HIGH SCHOOL
Jonesboro, LA05-2021
Skills
- Student engagement
- Problem-solving abilities
- Attention to detail
- Excellent communication
- Critical thinking
- Decision-making
- Emotional support
- Task prioritization
- Self motivation
Certification
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Timeline
EDUCATION LIASION
Boys and Girls Club
12.2023 - Current
Assistant Teacher
SHARON'S LITTLE ANGELS
10.2021 - Current
Youth Development Professional
Boys and Girls Club
09.2021 - 12.2021
Receptionist
PINEBELT MULTI-PURPOSE AGENCY
08.2020 - 12.2020
Summer Youth Employee
UNION-BEE HEAD START
06.2019 - 07.2019
Library Assistant
JACKSON PARISH LIBRARY
06.2018 - 07.2018
Receptionist
YUMEKA WASHINGTON LAW OFFICE
06.2017 - 07.2017
High School Diploma -
JONESBORO-HODGE HIGH SCHOOL
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