Shaelyn Richard
LaFayette
Summary
Dynamic Assistant General Manager at Tropical Smoothie Cafe with a proven track record in staff management and operations. Successfully enhanced customer satisfaction and drove sales growth through effective communication and employee training. Skilled in inventory control, I am a dedicated and fast learner committed to achieving excellence in every aspect of the business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Tropical Smoothie Cafe
08.2019 - 04.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner
- Assisting with weekly inventory counts.
- Organizing and Cleaning
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL05-2026
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Communication Skills
- Fast Leaner
- Hardworking
Certification
Serve Safe Certified
Languages
English
Native or Bilingual
Timeline
Assistant General Manager
Tropical Smoothie Cafe
08.2019 - 04.2025
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
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