Shakeitha Snyder
Ferriday
Summary
Compassionate and detailed-oriented Certified Phlebotomy Technician graduate seeking to obtain a position where I can apply my training in specimen collection, patient care, and laboratory safety while providing exceptional service and contributing to a high quality healthcare team.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Administrative Coordinator 3
Louisiana Department of Health/ Concordia Parish Health Unit
Ferriday, LA
12.2019 - Current
- Provided administrative and clerical support to departmental staff, facilitating efficient daily office operations.
- Served as the primary point of contact, managing multi-line phone systems, greeting visitors, and directing clients to appropriate personnel.
- Maintained confidential client records while ensuring strict adherence to state and federal privacy regulations.
- Process incoming and outgoing correspondence, scanned documents, and managed mail distribution.
- Scheduled appointments for clients and patients.
- Assist with program eligibility processes by collecting, reviewing, and verifying required documentation.
Administrative Coordinator 3
Concordia Parish Police Jury/ Concordia Parish Health Unit
Ferriday, LA
04.2017 - 12.2019
- Managed scheduling and logistics for health programs, optimizing resource allocation and staff efficiency.
- Coordinated health unit operations, ensuring compliance with regulatory standards and departmental policies.
- Streamlined communication processes between departments, improving information flow and collaboration.
- Developed training materials and conducted workshops to enhance team knowledge and service delivery.
CSR
Vaughan's City Drug
Ferriday, LA
08.2012 - 04.2017
- Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.
- Collaborated with healthcare professionals to provide accurate medication information to customers.
- Trained new staff on customer service protocols and operational procedures.
- Managed pharmacy inventory, ensuring optimal stock levels and compliance with regulations.
Education
Phlebotomist - Phlebotomy
Our Time Is Now Career College
Natchez, MS05-2026
Skills
- Prescription Processing
- Database management
- Data entry
- Records management
- Time management
- Regulatory compliance
- Multitasking
- Problem Solving
- Attention to detail
- Communication
Certification
- Certified Phlebotomy Technician 6/2026
Timeline
Administrative Coordinator 3
Louisiana Department of Health/ Concordia Parish Health Unit
12.2019 - Current
Administrative Coordinator 3
Concordia Parish Police Jury/ Concordia Parish Health Unit
04.2017 - 12.2019
CSR
Vaughan's City Drug
08.2012 - 04.2017
Phlebotomist - Phlebotomy
Our Time Is Now Career College