Shamacia Thomas
Geismar
Summary
Healthcare professional committed to providing patient-centered care and ensuring seamless coordination among multidisciplinary teams. Known for improving patient outcomes through effective care plans and proactive problem-solving. Highly collaborative and adaptable, consistently supporting team goals and delivering reliable care.
Overview
10
10
years of professional experience
Work History
Care Coordinator LPN
MD Exam
03.2024 - 02.2025
- Delivered outstanding patient care through remote nursing. Accessed and cared for patients by leveraging video conferencing, email, chat, and phone to complete appointments by obtaining medical histories, explaining medications with their side effects, answering patient questions and supporting their medical relationship with the company.
- Remote
Customer Service Remote Independent Contractor
NexRep
04.2022 - 03.2024
- Provide customer service for New Jersey Public Partnerships State Program by answering inbound calls in reference to Provider's payroll processing and Participant's enrollment. Answer calls from MCOs (Managed Care Organizations) and ARS (Authorized Representatives) and provide information in reference to Participant's accounts. Adhere to all HIPAA privacy guidelines. Create and escalate cases per companies' guidelines. Act as a Liaison by communicating with Participant's FC (Financial Consultant) by email and creating cases in reference to Participant's accounts.
- Remote
LPN (Licensed Practical Nurse)
The Carrington Place Of Baton Rouge
02.2018 - 09.2020
- Provide nursing care on Geriatric Memory Care Unit which included medication administration, pain management, diabetic care, wound care, daily assessments, obtaining vital signs, injections, monitoring resident's intake & output, monitoring resident's diets, reporting any change of status in resident, communications daily with MD, communications daily with Physical therapist, Hospice, and Dietary. Communicating with residents' family members via telephone or in person on the unit. Supervision of CNA staff members on unit. Charting on each resident before the end of shift daily.
LPN (Licensed Practical Nurse)
Sage Rehabilitation Hospital
05.2017 - 02.2018
- Provide Skilled Nursing Care which includes daily assessments, medication administration, pain management, monitoring vital signs, wound care, IV therapy, tube feedings, injections, foley and I&O Caths, obtaining samples as ordered, monitoring I&O and daily weights, charting, FIM scoring on each patient, and 24 hour chart checks.
LPN (Licensed Practical Nurse)
Healing Hands Home Health, Inc.
01.2016 - 05.2017
- Provide Extended Home Health nursing care to pediatric patients which includes, medication administration, tube feeding, daily assessments, obtaining vital signs, activities of daily living, and charting.
LPN (Licensed Practical Nurse)
St. James Place
04.2015 - 01.2016
- Provide skilled nursing care to resident's which includes, medication administration, wound care, tube feedings, scheduling follow up appointments, daily assessments, obtaining vital signs, pain management, injections, and charting.
Education
Certificate of Completion - Utilization Review- 101
Remote Learning Services, LLC
06.2023
Licensed Practical Nursing - Nursing
Delta College of Arts and Technology
Baton Rouge, LA01.2015
Skills
- Microsoft Office
- Medication Administration
- Citrix
- Utilization review (1 year)
- Medical Records
- Memory Care
- Health Risk Assessments
- Medical terminology (7 years)
- Managed Care
- Admissions Review
- Quality Chart Review
- Experience Administering Injections
- Slack
- Patient Care
- Pain Management
- Zendesk
- Time management/ Organizational Skills
- Customer service (10 years)
- Vital Signs
- Caregiving
- Appeals/Denials
- EHR/EMR Systems
- Care plans
- Medicare/Medicaid
Awards
Nightingale Award, February 2015
Nursing Licenses
- PN
- Expires: January 2026
- State: LA
Timeline
Care Coordinator LPN
MD Exam
03.2024 - 02.2025
Customer Service Remote Independent Contractor
NexRep
04.2022 - 03.2024
LPN (Licensed Practical Nurse)
The Carrington Place Of Baton Rouge
02.2018 - 09.2020
LPN (Licensed Practical Nurse)
Sage Rehabilitation Hospital
05.2017 - 02.2018
LPN (Licensed Practical Nurse)
Healing Hands Home Health, Inc.
01.2016 - 05.2017
LPN (Licensed Practical Nurse)
St. James Place
04.2015 - 01.2016
Licensed Practical Nursing - Nursing
Delta College of Arts and Technology
Certificate of Completion - Utilization Review- 101
Remote Learning Services, LLC
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