Shameka Cain
Cullen
Overview
5
5
years of professional experience
Work History
Associate
Kroger
04.2021 - 01.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cook
Sonic Drive Inn
01.2020 - 03.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Millwright
Saw Mill
01.2018 - 01.2020
- Replaced defective parts of machines and adjusted clearances and alignment of moving parts.
- Made repairs and modified equipment by welding, soldering and brazing to avoid production delays.
- Used hoisting and rigging equipment to move heavy machinery and equipment.
- Adeptly utilized a range of hand tools, power tools, and precision measuring instruments to ensure accurate workmanship in all tasks.
- Operated machine tools to fabricate parts during overhaul, maintenance, or setup of machineries.
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Customer engagement
- POS system operation
- Product inspection
- Performance evaluations
- Shipment processing
Timeline
Associate
Kroger
04.2021 - 01.2023
Cook
Sonic Drive Inn
01.2020 - 03.2021
Millwright
Saw Mill
01.2018 - 01.2020