Summary
Work History
Education
Skills
Timeline
Generic

Shamika Landry

Lake Charles

Summary

Dedicated housekeeping professional with extensive experience at Golden Nugget Hotel & Casino, excelling in guest relations and maintaining high cleanliness standards. Proficient in advanced cleaning techniques and supply inventory management, I consistently enhance guest satisfaction through meticulous attention to detail and effective communication, ensuring a welcoming environment for all visitors.

Work History

Housekeeping Room Attendant

Golden Nugget Hotel & Casino
Lake Charles, LA
2014 - 2021
  • Maintained cleanliness and organization of assigned areas to enhance guest satisfaction.
  • Learned and applied proper cleaning techniques for various surfaces and materials.
  • Assisted in restocking supplies to ensure availability for daily operations.
  • Followed safety protocols to promote a safe working environment.
  • Collaborated with team members to complete tasks efficiently and effectively.
  • Reported maintenance issues promptly to ensure timely resolution.
  • Adapted to changing priorities while managing multiple cleaning assignments.
  • Supported training initiatives by shadowing experienced staff for skill development.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Housekeeper

Golden Nugget Hotel & Casino
Lake Charles, LA
2014 - 2017
  • Maintained cleanliness and organization of assigned areas to enhance guest satisfaction.
  • Learned and applied proper cleaning techniques for various surfaces and materials.
  • Assisted in restocking supplies to ensure availability for daily operations.
  • Followed safety protocols to promote a safe working environment.
  • Collaborated with team members to complete tasks efficiently and effectively.
  • Reported maintenance issues promptly to ensure timely resolution.
  • Adapted to changing priorities while managing multiple cleaning assignments.
  • Supported training initiatives by shadowing experienced staff for skill development.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Education

GED - C.N.A

Swla
Lake Charles, LA

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused
  • Mopping floors
  • Waste disposal
  • Chemical handling
  • Maintenance coordination
  • Sorting and washing laundry
  • Cleaning techniques
  • Supply inventory management
  • Bathroom maintenance
  • Folding clean laundry
  • Vacuuming carpets
  • Window cleaning
  • Laundry expertise
  • Ordering cleaning supplies
  • Stain removal
  • Furniture polishing
  • Dusting surfaces
  • Window washing
  • Carpet cleaning
  • Upholstery cleaning
  • Ironing linens
  • Energy conservation
  • Floor care techniques
  • Chemical safety knowledge
  • Health and safety
  • Issue troubleshooting
  • Inventory management
  • Equipment maintenance
  • Emergency protocols
  • Chandelier cleaning
  • Sanitization procedures
  • Cart management
  • Restocking supplies
  • Washing windows
  • Mini-bar replenishment
  • Polishing surfaces
  • Linen replacement
  • Mopping and buffing floors
  • Daily room inspections
  • Maintenance reporting
  • Turndown service
  • Ironing clothing
  • Hospitality standards knowledge
  • Housekeeping
  • Time management

Timeline

Housekeeping Room Attendant

Golden Nugget Hotel & Casino
2014 - 2021

Housekeeper

Golden Nugget Hotel & Casino
2014 - 2017

GED - C.N.A

Swla
Shamika Landry