Shane DeRouen
New Iberia
Summary
With a proven track record at Regions Bank, I excel in branch operations management and fostering customer relationships. My leadership significantly enhanced branch performance and revenue growth through strategic sales development and effective coaching. Renowned for an exceptional work ethic and relationship-building skills, I consistently drive teams towards achieving and surpassing targets.
Overview
21
21
years of professional experience
Work History
Branch Manager / Assistant Vice President
Regions Bank
04.2014 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions. Maintained exceptional Gallup scores for branch
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation. Maintained satisfactory results pertaining to operational risk scorecard.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Implemented effective sales strategies to achieve branch targets
- Structured scheduling to promote effective coaching and training for associated
- Complied with regulatory guidelines and requirements.
- Submitted loan applications to underwriter for verification and recommendation.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Staff Manager
Security Plan Life Insurance Company
07.2012 - 03.2014
- Recruit train and coach staff members for purpose of collecting and servicing existing book of business
- Promote and lead staff of agents to promote life accident and fire policies based on custoner needs
Benefits Consultant
WellCare
03.2012 - 07.2012
- Perform tablesets and presentations in Medicare eligible markets to promote Medicare advantage programs
- Met with Medicare eligible individuals to recommend options for enrollment into programs
Sales Manager
AGLA
10.2010 - 03.2012
- Recruit new agents and train them for building clients book in brand new office
- Coach, train and educate agents on products and tools for performing needs base analysis and products sales
- Perform weekly meetings and training sessions
Insurance Agent
Monumental Life Insurance
09.2007 - 10.2010
- Perform need base analysis on existing and new customers to sale life accident and cancer insurance
- Conduct insurance reviews with existing customers regularly
- Achieved president's club conference each year based on sales performance
Sales Manager
Security Plan Insurance Company
08.2004 - 07.2007
- Recruit train and coach staff members for purpose of collecting and servicing existing book of business
- Promote and lead staff of agents to promote life accident and fire policies based on custoner needs
Education
General Studies -
New Iberia Senior High
New Iberia, LA05.1991
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Coaching and mentoring
- Relationship building and management
- Interviewing and hiring
- Sales development
Accomplishments
2020 Chairmans Club - Branch Manager
2010 President's Club - Agent
2009 President's Club - Agent
2008 President's Club - Agent
2007 President's Club - Agent
Timeline
Branch Manager / Assistant Vice President
Regions Bank
04.2014 - Current
Staff Manager
Security Plan Life Insurance Company
07.2012 - 03.2014
Benefits Consultant
WellCare
03.2012 - 07.2012
Sales Manager
AGLA
10.2010 - 03.2012
Insurance Agent
Monumental Life Insurance
09.2007 - 10.2010
Sales Manager
Security Plan Insurance Company
08.2004 - 07.2007
General Studies -
New Iberia Senior High
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