Shane Robertson
Ponchatoula,LA
Summary
At Ferrara Fire Apparatus, I spearheaded a team of 54, enhancing production efficiency and quality through continuous improvement and lean manufacturing techniques. My leadership fostered a collaborative environment, significantly reducing workplace accidents and boosting team morale. Skilled in quality control and mentoring, I consistently exceeded production targets, driving customer satisfaction and process optimization.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Production Supervisor
Ferrara Fire Apparatus
04.2012 - Current
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Managed team of fifty four production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problemsolving.
- Providing strong direction in holding accountability among each team member.
- Increased team morale and productivity by fostering inclusive and supportive work environment.
- Consistently building/ crosstraining teams so we all win together.
Operations Manager
Disaster Master Fire Restoration
01.2002 - 08.2011
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Skills
- Quality control
- Continuous improvement
- Production management
- Training and mentoring
- Process improvement
- Production targets
- Health and safety compliance
- Workflow optimization
- Waste reduction
Certification
- Welding Certifications various levels/types e.g., AWS Certified Welder – American Welding Society.
- Forklift Operator Certification – Occupational Safety and Health Administration or other recognized entities.
- Lean Certification - Lean Certification Alliance.
- Six Sigma Certification (currently in Green Belt) - American Society for Quality (ASQ).
Timeline
Production Supervisor
Ferrara Fire Apparatus
04.2012 - Current
Operations Manager
Disaster Master Fire Restoration
01.2002 - 08.2011
- Welding Certifications various levels/types e.g., AWS Certified Welder – American Welding Society.
- Forklift Operator Certification – Occupational Safety and Health Administration or other recognized entities.
- Lean Certification - Lean Certification Alliance.
- Six Sigma Certification (currently in Green Belt) - American Society for Quality (ASQ).
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