SHANNA MAY
SULPHUR
Summary
Healthcare professional with comprehensive training in phlebotomy and patient interaction. Proven ability to perform venipunctures and manage specimen collections accurately. Known for effective teamwork and adaptability in fast-paced environments. Possesses excellent communication skills and compassionate approach to patient care.
Overview
14
14
years of professional experience
Work History
TWIC Security Guard
Allied Universal Security Services
Sulphur, LA
06.2023 - 03.2026
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and addressing potential security risks.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Documented daily activities and irregularities in detailed incident reports.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Customer Service Manager
Rouses Market
Sulphur, LA
08.2020 - 10.2022
- Led customer service team to enhance satisfaction and resolve issues efficiently
- Ran the Customer Service desk, answered the phone, managed the cashiers
- Controlled the store bank, getting tills ready for cashiers and changing out money for them, getting deposits ready for each day
- Printed out money orders for customer
Lead Keyholder
DOLLAR GENERAL
Sulphur, LA
01.2019 - 07.2020
- Kept inventory levels optimized and supplies organized for forecasted demands.
- Satisfied customers by delivering speedy and expert service for all sales needs.
- Satisfied customers every day with fast, friendly, and knowledgeable support for their needs.
- Protected business from unnecessary liability by carefully following security and safety standards.
- Met targets consistently by working hard and with strong attention to detail.
- Collaborated well with team members to carry out daily assignments and achieve team targets.
Cafeteria Computer Clerk
ACADIA PARISH SCHOOL BOARD
Crowley, LA
08.2012 - 11.2019
- Logged in all students numbers for lunch.
- Performed normal cafeteria duties preparing the food that came in to be served.
- Did all end of day computer paperwork for the cafeteria.
- Prior to this, I started as a server in the cafeteria and then moved up to computer clerk.
Education
High School Diploma -
Northside Christian School
Crowley, LA01-1994
Phlebotomy Technician Program - Phlebotomy
Inspire Professional Solutions
Sulphur, LA06-2026
Skills
- Managed transactions using POS system
- Diligent worker
- Adaptable to high-pressure settings
- Customer service expertise
- Efficient multitasking
- Quickly adapts to new situations
- Security camera monitoring
- Patrolling
- Punctuality
- Infection control protocols
- Capillary blood collection
- Effective communication
- Butterfly needle proficiency
- Labeling samples
- Venipuncture proficiency
Timeline
TWIC Security Guard
Allied Universal Security Services
06.2023 - 03.2026
Customer Service Manager
Rouses Market
08.2020 - 10.2022
Lead Keyholder
DOLLAR GENERAL
01.2019 - 07.2020
Cafeteria Computer Clerk
ACADIA PARISH SCHOOL BOARD
08.2012 - 11.2019
High School Diploma -
Northside Christian School
Phlebotomy Technician Program - Phlebotomy
Inspire Professional Solutions