Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Carpenter

Dodson

Summary

Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.

Overview

9
9
years of professional experience

Work History

Legal Assistant

DOJ-Executive Office of Immigration Review
Jena,
03.2022 - Current
  • Drafted and formatted legal documents, including orders, and cover pages.
  • Maintained electronic filing systems, eCAS, for easy document retrieval and management.
  • Review, process, and maintain motions, petitions, and various other legal documents prior to hearings, in accordance with the EOIR Practice Manual. Process inquiries and legal notices using the calendaring process and procedures.
  • Provided administrative support to immigration judges by managing calendars, scheduling hearings, organizing files in preparation for master calendar hearings, preparing correspondence, processing court documents filed via the eCAS system, and serving all parties.
  • Scanned physical documents into electronic format, eCAS system, our secure database system.
  • Manage the judge's docket, aligning the languages, hearing locations and type of hearing. Overseeing all aspects of immigration court procedure, in compliance with applicable rules, regulations, guidelines, and policies. Case processing by resetting hearings, or reassigning to a different judge, if needed, for docket language grouping management to aid in seamless court operations.
  • Generate reports via CASE: gather, assemble, and organize all case data into an Excel document, grouping by type of hearing and language spoken to the Immigration Judge for the day's docket.
  • Gather the electronic record of proceedings, making certain all filings and/or motions and applications are contacted within.
  • Oversee, direct, and manage the immigration judge's docket, agenda, and calendars. Process files and cases in CASE, eCAS, and Judicial Tools.
  • Adjust the agendas to accommodate specific hearing types added to the judge's docket. Changing information within the case, as needed for correction, in the CASE system. Monitor, establish, and un-establish the judge's calendar dates for appropriate days, times, and hearing types.
  • Intake, manage, and input motions into eCAS. Input and serve decisions to the parties. Review, accept, and input legal documents filed via eCAS into CASE as a motion, brief, evidence, etc. Once ruled on, enter it into the CASE system, and serve the order to all parties.
  • Schedule, manage, and analyze immigration judges' dockets on a daily basis. Generate and organize various reports using CASE.

Management Analyst I

CGI Federal Contractor
Jena
02.2019 - 03.2022
  • Drafted and formatted legal documents, including orders, and cover pages.
  • Maintained electronic filing systems, eCAS, for easy document retrieval and management.
  • Review, process, and maintain motions, petitions, and various other legal documents prior to hearings, in accordance with the EOIR Practice Manual. Process inquiries and legal notices using the calendaring process and procedures.
  • Provided administrative support to immigration judges by managing calendars, scheduling hearings, organizing files in preparation for master calendar hearings, preparing correspondence, processing court documents filed via the eCAS system, and serving all parties.
  • Scanned physical documents into electronic format, eCAS system, our secure database system.
  • Manage the judge's docket, aligning the languages, hearing locations and type of hearing. Overseeing all aspects of immigration court procedure, in compliance with applicable rules, regulations, guidelines, and policies. Case processing by resetting hearings, or reassigning to a different judge, if needed, for docket language grouping management to aid in seamless court operations.
  • Generate reports via CASE: gather, assemble, and organize all case data into an Excel document, grouping by type of hearing and language spoken to the Immigration Judge for the day's docket.
  • Gather the electronic record of proceedings, making certain all filings and/or motions and applications are contacted within.
  • Oversee, direct, and manage the immigration judge's docket, agenda, and calendars. Process files and cases in CASE, eCAS, and Judicial Tools.
  • Adjust the agendas to accommodate specific hearing types added to the judge's docket. Changing information within the case, as needed for correction, in the CASE system. Monitor, establish, and un-establish the judge's calendar dates for appropriate days, times, and hearing types.
  • Intake, manage, and input motions into eCAS. Input and serve decisions to the parties. Review, accept, and input legal documents filed via eCAS into CASE as a motion, brief, evidence, etc. Once ruled on, enter it into the CASE system, and serve the order to all parties.
  • Schedule, manage, and analyze immigration judges' dockets on a daily basis. Generate and organize various reports using CASE.
  • Order interpreters for the 5-30 judge's weekly dockets. Coordinating with SOSI for coverage beyond the eCOIS orders placed in order to cover the judge's docket and the languages spoken.

Medical Records Technician

STG International Inc.
Jena
09.2016 - 08.2019
  • Maintained accurate detainee patient records using electronic health record systems, eCLINICWorks.
  • Reviewed medical documentation for compliance with regulations and standards.
  • Assisted healthcare providers in retrieving necessary documentation for treatment plans.
  • Trained new employees on record-keeping procedures and software usage.
  • Performed quality checks on medical chart entries for completeness and accuracy of data entered.
  • Generated reports on patient demographics and diagnoses for administrative use.
  • Pulled patient records and transferred information to appropriate parties.
  • Set up patient charts and documented information in various company software.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Provided administrative duties to the Health Services Administrator (HSA), Contract Coordinator, and other management officials on a daily basis, such as making calls to ERO staff and other facilities to gather information regarding patients.
  • Conducted job interviews for potential new hires, ensuring each applicant was aware of the position's expectations.
  • Covered all call-outs, scheduling, and assigning tasks to each Medical Records Technician (MRT) on a daily basis. Trained new hires with side-by-side verbal instruction, with written notes as reference.
  • Monitored incoming movements and made incoming detainees' medical packets. Maintained a running count of incoming and outgoing detainee movements, and updated the unit commanders as needed, in real time.
  • Processed all Freedom of Information Act (FOIA) requests to and from other facilities and providers. Generating, printing, organizing, and preparing the medical chart to be sent via fax, mail, or electronically.
  • Organized, indexed, and archived paper charts and medical documents in a manner consistent with established administrative and regulatory requirements and guidelines.

Education

Associate of Applied Science - Information Technology

Louisiana Technical College-Huey P. Long Campus
Winnfield, LA
12-2009

Skills

  • Type 200 GWAM
  • 10-key 233 KPM
  • Expert in Microsoft Office Suite applications
  • Docket management
  • Compliance analysis
  • Proficient utilizing CASE, eCAS databases, and Open Voice, Webex
  • Administrative support
  • Report generation
  • Time management
  • Effective communication
  • Detail orientation
  • Electronic filing management
  • Problem solving
  • Proficient with eClinicalWorks database
  • Task prioritization
  • Over 20 years of management and leadership experience
  • Supervised 4-50 employees
  • Database management
  • Exceptional filing and organization skills

Timeline

Legal Assistant

DOJ-Executive Office of Immigration Review
03.2022 - Current

Management Analyst I

CGI Federal Contractor
02.2019 - 03.2022

Medical Records Technician

STG International Inc.
09.2016 - 08.2019

Associate of Applied Science - Information Technology

Louisiana Technical College-Huey P. Long Campus

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Shannon Carpenter