Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Jones

Shreveport

Summary

Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.

Overview

14
14
years of professional experience

Work History

Accounting Clerk

Rheovest
07.2023 - Current
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.

Program Assistant

Northwestern State University/ Louisiana Pathways
02.2021 - Current
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Answer telephones, direct calls, and take messages.
  • Enroll students
  • Scholarship applications
  • Explain enrollment process

• Supervised daily office operations, ensuring smooth workflows and optimal efficiency.

• Served as the primary liaison among students, faculty, staff, and other departments.

• Managed data processes: collected, organized, reviewed, and distributed program information.

• Handled a variety of clerical functions, supporting both academic and clinical activities.

• Administered student and patient record management, including secure record-keeping and access.

Paraprofessional

Caddo Parish School Board
04.2018 - 02.2021
  • Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.

Sales Associate

Dillards
05.2018 - 02.2019
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Cashier

Buffalo Wild Wings
10.2013 - 03.2018
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.

Receptionist

Sedonas Day Spa
06.2011 - 11.2013
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Education

Bachelor of Science - B.S General Studies

Louisiana State University Shreveport
Shreveport, LA
05.2020

Skills

  • Critical Thinking
  • Teachers Aide
  • Computer Literate
  • Credit
  • English
  • Problem-Solving
  • Speaking
  • Scheduling
  • Switchboard
  • Telephone
  • Administrative support
  • Clerical support
  • File maintenance
  • Month-end reports

Timeline

Accounting Clerk

Rheovest
07.2023 - Current

Program Assistant

Northwestern State University/ Louisiana Pathways
02.2021 - Current

Sales Associate

Dillards
05.2018 - 02.2019

Paraprofessional

Caddo Parish School Board
04.2018 - 02.2021

Cashier

Buffalo Wild Wings
10.2013 - 03.2018

Receptionist

Sedonas Day Spa
06.2011 - 11.2013

Bachelor of Science - B.S General Studies

Louisiana State University Shreveport
Shannon Jones