Shannon Williams
Metairie
Summary
Healthcare professional prepared for role of Organ Procurement Coordinator. Proven ability to manage complex organ recovery processes with precision and care. Known for strong collaboration with medical teams and adaptability to changing situations. Expertise in logistics and compliance with healthcare regulations.
Overview
12
12
years of professional experience
Work History
Lead Clinical Research Coordinator
Ochsner Clinical Foundation
06.2022 - Current
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Followed informed consent processes and maintained records.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Enhanced patient enrollment by streamlining the recruitment process and strengthening relationships with referral sources.
- Evaluated emerging technologies and tools essential for enhancing clinical research processes, making recommendations on implementation to improve overall efficiency.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Reviewed referral information and kept track of intakes from various referral sources.
Lead Clinical Research Coordinator
DePaul Center for Clinical Research
04.2021 - 05.2023
- Reviewed referral information and kept track of intakes from various referral sources.
- Complied with research protocols by providing ongoing quality control audits.
- Monitored patient safety throughout clinical trials and reported any adverse events.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Followed informed consent processes and maintained records.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
Donor Tissue Coordinator
Southern Eye Bank
03.2018 - 11.2022
- Managed high-stress situations effectively, ensuring timely organ retrieval and transportation to designated facilities.
- Evaluated potential donors using strict criteria, ensuring only suitable organs were accepted for transplantation purposes.
- Implemented efficient data management systems for tracking donor information, consent forms, and follow-up procedures.
- Assisted grieving families during the donation process, providing compassionate support and guidance on available resources.
- Increased accuracy in matching organs to recipients by working closely with transplant centers and updating databases regularly.
- Assessed patient history to identify concerning symptoms, diagnose concerns and develop tailored treatment plans.
- Collaborated with other healthcare professionals to develop comprehensive care plans.
- Contributed to overall organizational growth through active participation in strategic planning meetings focused on program development.
- Improved transplant success rates by conducting thorough medical evaluations and coordinating with multidisciplinary teams.
LPN Charge Nurse
Cupertino Healthcare and Rehabilitation Center
05.2016 - 02.2018
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Served as charge nurse, caring for patients with serious illnesses.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
- Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
- Provided patient education on health care issues and prescribed medications.
Lead Donor Procurement Coordinator (2nd Shift)
Donor Network West
09.2013 - 07.2017
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Monitored front areas so that questions could be promptly addressed.
- Kept high average of performance evaluations.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Developed strong relationships with key suppliers, enabling faster response times and better pricing options.
- Created detailed reports on procurement activities to inform senior management decisions regarding budget allocations and strategic planning initiatives.
- Established a centralized procurement function that improved transparency, control, and reporting capabilities across the organization.
- Facilitated clear communication between internal stakeholders and external suppliers, ensuring alignment on expectations and deliverables.
- Enhanced procurement efficiency by implementing streamlined processes and reducing order cycle times.
- Ensured compliance with relevant regulations by staying up-to-date on industry best practices in procurement policies and procedures.
- Analyzed market trends and identified potential new suppliers, supporting the company''s growth strategy.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Utilized software to order, track and invoice product shipments.
- Managed database of vendor details and pricing information to maintain organization.
- Provided accurate and up-to-date records of leading procurement procedures.
- Reduced production downtime by overseeing quality control and assembly.
Education
Associate of Science - Nursing
Delgado Community College
New Orleans, LAHigh School Diploma -
Francis T. Nicholls High School
New Orleans, LA05-1988
Skills
- Working knowledge of medical terminology over 38 years
- Analytical thinking
- Ethics and compliance
- Healthcare regulations
- Cultural sensitivity
- Donor evaluation
- Cross-functional coordination
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
Timeline
Lead Clinical Research Coordinator
Ochsner Clinical Foundation
06.2022 - Current
Lead Clinical Research Coordinator
DePaul Center for Clinical Research
04.2021 - 05.2023
Donor Tissue Coordinator
Southern Eye Bank
03.2018 - 11.2022
LPN Charge Nurse
Cupertino Healthcare and Rehabilitation Center
05.2016 - 02.2018
Lead Donor Procurement Coordinator (2nd Shift)
Donor Network West
09.2013 - 07.2017
Associate of Science - Nursing
Delgado Community College
High School Diploma -
Francis T. Nicholls High School
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