Shantrell Bishop
New Orleans
Summary
Dynamic remote professional with a strong background in insurance policy analysis and marketing strategy. Known for effective client education and ongoing support, ready to leverage skills for impactful campaign execution and client life-long retention.
Dedicated life insurance agent with expertise in educating clients on policy benefits. Proficient in claims support and financial advising, ensuring client needs are met with tailored solutions.
Overview
13
13
years of professional experience
Work History
Life Insurance Agent
Lincoln Heritage Life Insurance
Phoenix
09.2025 - Current
- Educated clients on life insurance products and benefits.
- Conducted policy reviews to ensure client needs were met.
- Provided ongoing support and guidance throughout the claims process.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Analyzed clients' financial situations to propose solutions that align with their long-term goals.
Marketing Coordinator
Coca-Cola UNITED
New Orleans
10.2017 - 08.2025
- Coordinated marketing campaigns across multiple channels to enhance brand visibility.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Developed internal and external marketing communication and collateral pieces to support localized initiatives.
- Partnered with marketing teammates and other stakeholders to build and launch marketing programs.
Customer Service Representative
Wendover Corporation
Omaha
08.2012 - 09.2017
- Assisted customers with inquiries and product selections.
- Resolved customer complaints effectively and professionally.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Project Management
Oxford University
England , UKSkills
- Insurance policy analysis
- Claims support
- Coverage explanation
- Marketing strategy
- Brand management
- Campaign coordination
- Stakeholder collaboration
- Problem solving
- Appointment scheduling
- Marketing strategy development
- Financial advising
Timeline
Life Insurance Agent
Lincoln Heritage Life Insurance
09.2025 - Current
Marketing Coordinator
Coca-Cola UNITED
10.2017 - 08.2025
Customer Service Representative
Wendover Corporation
08.2012 - 09.2017
Bachelor of Science - Project Management
Oxford University