Oversaw patient interactions and administrative functions within medical environments, ensuring optimal operational efficiency.
Delivered compassionate patient care and support, ensuring high standards of service delivery.
Overview
21
21
years of professional experience
Work History
Private care sitter
Williamson Company
07.2023 - Current
Achieved improved client satisfaction by delivering daily personal care focused on comfort and safety. Enhanced quality of life through empathetic interactions and personalized support. Received positive feedback by effectively addressing individual client needs.
Achieved improved adherence to medication schedules through effective administration and health monitoring. Diminished health complications by maintaining rigorous attention to detail. Elevated client well-being through proactive health management.
Achieved significant improvements in client mobility through targeted exercise interventions. Boosted client mobility by overcoming physical limitations with patience and expertise. Enhanced physical health through consistent and effective exercise support.
Employed data-driven insights to enhance team efficiency and tackle multifaceted problems.
Medical Assistant/Receptionist
Our Lady of the Lake Health/ St. Anthony’s
01.2012 - 06.2023
Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
Collaborated with healthcare professionals to optimize care delivery, resulting in improved patient outcomes.
Provided exceptional patient care and support, ensuring comfort and addressing concerns effectively.
Personal Care Assistant
St. James Place Retirement Center
10.2011 - 10.2016
Assisted patients with daily activities, ensuring comfort and safety, enhancing patient satisfaction.
Monitored vital signs and reported changes, contributing to improved patient care outcomes.
Collaborated with healthcare team to develop care plans, fostering a supportive environment.
Maintained accurate patient records, ensuring compliance with healthcare regulations.
Eager to learn and apply new skills, committed to achieving team goals.
Pharmacy Technician
Louisiana Express Diabetic Pharmacy
02.2005 - 10.2011
Maintained inventory levels, ordered supplies, and managed stock rotation to minimize waste.
Assisted pharmacists in patient consultations, providing medication information and addressing inquiries.
Trained new staff on pharmacy procedures, safety protocols, and customer service standards.
Monitored prescription fulfillment processes to enhance workflow efficiency and reduce errors.
Implemented best practices for medication storage and handling to ensure safety and quality standards.
Collaborated with healthcare professionals to optimize patient care through effective medication management strategies.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.