Shauntee Slack
Monroe
Summary
Dynamic leader with extensive experience at Primary Health Services Center, excelling in clinical supervision and program development. Proven track record in enhancing healthcare outcomes and driving community outreach initiatives. Adept at crisis intervention and fostering employee development, I effectively implement policies to ensure compliance and improve operational performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Behavioral Health
Primary Health Services Center
Monroe
11.2024 - Current
- Oversaw BH staff to guarantee effective job performance.
- Assessed job performance of BH staff, documenting concerns through formal mechanisms.
- Conduct regular audits on BH client charts for therapists.
- Organized quarterly peer review audits with BH therapists.
- Organize staff meetings as required.
- Maintained consistent enforcement of policies and procedures.
- Enhanced healthcare outcomes by updating BH protocols in accordance with industry standards.
- Engaged in diverse trainings to advance BH program's growth.
- Oversaw development initiatives for the BH program.
- Enhanced collaborative health efforts by working closely with the medical director for better patient outcomes.
- Monitored BH program performance against federal standards.
- Amplified outreach efforts for mental health awareness.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Identified opportunities for improvement in operational performance metrics.
- Served as a public spokesperson at industry events or conferences.
Behavior Health Therapist
Primary Health Services Center
Monroe
07.2021 - 11.2024
- Facilitated therapeutic sessions for individuals, groups, and families with diverse needs.
- Applied diverse therapeutic approaches including systems theory, reality therapy, and cognitive behavioral therapy to assist clients.
- Documented all contact with patients including phone calls, emails or face-to-face interactions.
- Provided crisis intervention services in emergency situations.
- Provided referrals for community resources when appropriate for the client's needs.
- Facilitated family therapy sessions between caregivers and clients when needed.
- Attended trainings related to evidence-based practices in Behavioral Health Therapy.
- Facilitated psychoeducation groups to increase knowledge about mental health topics.
- Conducted individual and group psychotherapy sessions with clients to address issues such as depression, anxiety, substance abuse, trauma, grief and relationship problems.
- Maintained detailed records of client progress notes, diagnoses and treatment plans.
- Developed treatment plans based on client needs and goals and monitored progress towards those goals.
- Participated in outreach activities to promote awareness of behavioral health services within the community.
- Attended weekly case reviews with a multidisciplinary team to discuss patient care decisions.
- Monitored medication compliance among clients taking psychotropic medications.
- Monitored medication compliance among clients receiving psychotropic medications.
- Educated clients on healthy coping strategies for managing their symptoms and emotions.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
Assessment Coordinator
Ascent Health
Monroe
10.2020 - 05.2023
- Ensured continuous completion of Child and Adolescent Needs and Strengths certification.
- Executed and dispatched assessments to sustain CANS credential.
- Submitted assessments promptly to the Statewide Management Organization (SMO).
- Conducted provider-focused Satisfaction Surveys at each reassessment.
- Conducted specialized duties and managed allocated responsibilities.
- Manage confidential data according to legal requirements swiftly.
- Conducted pre-assessment activities such as data collection, analysis, and evaluation.
- Presented findings from assessments at departmental meetings or other institutional events.
- Maintained accurate records of all assessment activities including data collection, analysis, reporting.
- Assisted in developing new procedures related to assessment processes and protocols.
- Participated in professional development opportunities related to mental health assessments.
- Monitored progress of ongoing assessments and made adjustments as necessary.
Social Service Counselor Supervisor 5B
Louisiana Office of Juvenile Justice
Monroe
02.2018 - 10.2021
- Conducted oversight of treatment personnel through various supervisory activities such as staff meetings and job performance reviews.
- Evaluates client service requests and makes approval decisions based on agency criteria.
- Mentors staff in evaluating required services and placing clients.
- Monitored activity and ensured productivity of team members.
- Conducts assessments and provides feedback on subordinates' performance.
- Managed comprehensive staff training and professional growth initiatives.
- Specialized in providing cognitive behavioral interventions to treat substance abuse.
- Facilitated therapeutic activities for adolescents in a substance abuse treatment setting.
- Oversees Behavioral Health Treatment Unit team operations.
- Facilitated one-on-one counseling using the Cognitive Behavioral Treatment Model for residents aged 12-20.
- Implemented evidence-based interventions into daily practice when appropriate.
- Developed strategies to improve overall client outcomes and satisfaction levels.
- Monitored caseloads to ensure proper allocation of resources among counselors.
- Ensured compliance with applicable laws, regulations, policies, procedures, and standards of care.
- Collaborated with other departments to ensure effective communication and delivery of services.
- Facilitated weekly team meetings to discuss current cases and challenges faced by counselors.
- Conducted annual performance reviews for counseling staff.
- Provided guidance on best practices for ethical decision-making within the organization.
Functional Family Therapist
The Center for Children and Families
Monroe
07.2016 - 03.2019
- Encouraged family involvement to maximize engagement in treatment.
- Focused on increasing protective factors through skill-building initiatives during therapy sessions.
- Instructed participants in essential interpersonal and decision-making strategies.
- Facilitated the application of changes across different environments including peers, school, and community settings.
- Facilitate communication with referral sources to support attainment of therapy goals.
- Implemented contingent crisis prevention measures to decrease after-hours intervention needs.
- Maintained accurate documentation of client progress throughout treatment process.
- Utilized evidence-based practices to ensure best outcomes for each family system served.
- Provided individual and group therapy sessions based on the needs of each family member.
- Collaborated with outside agencies such as schools, mental health centers, or child welfare services when necessary.
- Educated families about community resources available for additional support.
- Facilitated effective communication between family members through role-play, problem solving, and conflict resolution techniques.
- Conducted family assessments to identify strengths and weaknesses in order to develop treatment plans.
- Participated in supervision meetings with clinical director or supervisor regarding cases discussed during therapy sessions.
Child Welfare Parish Manager
Louisiana Department of Children & Family Services
Bastrop
01.2013 - 07.2016
- Supervised four units encompassing foster care, family services, investigations, transportation, and clerical.
- Identified and reported staff-related problems to leadership, offering solutions for resolution and efficiency improvement.
- Fostered staff growth.
- Developed individualized annual training plans to enhance competencies.
- Assessed individual employee performance.
- Guided team members through effective coaching techniques.
- Managed personnel issues in alignment with laws, rules, and policies.
- Created cohesive and inclusive employee interactions.
- Managed staff retention, disciplinary actions, and promotions.
- Ensured accurate documentation for employee performance review planning and evaluations within set deadlines.
- Employed diverse strategies to guarantee high-quality service delivery and performance.
- Ensured that all materials impacting job performance and responsibilities were circulated.
- Prepared effectively for disaster response situations like flooding and other natural disasters.
- Spearheaded staffing during Family Team Meetings with staff and clients to gather social assessment information.
- Instructed students in gathering information for social assessments and assessing homes for child abuse or neglect.
Child Welfare Specialist III Child Protection Investigation
Louisiana Department of Children & Family Services
Ruston
09.2010 - 01.2013
- Conducted assessments to determine if the report meets intake requirements for child abuse and neglect, determines the current status of the child to evaluate the extent of danger or risk, determines the priority level of the report, and prepares a complaint form to give to the supervisor for assignment.
- Conducted investigations of allegations of abuse and/or neglect of children.
- Manages routine or specialized investigations.
- Carries a caseload of selected complex cases in which abuse and/or neglect has been validated, requiring highly specialized diagnosis, assessment, intervention techniques, and complex service plans.
- Conducted evaluations and implemented services to ensure child's safety.
- Provides those immediate services required during the investigative process, and makes appropriate referrals to family services or community resources.
- Presented investigative findings to the child death review, citizen review, and internal child fatality review panels.
- Prepared and submitted appropriate affidavit reports to the court and/or district attorney, and testified at court proceedings.
- Served on 24-hour on-call duty to respond to child abuse and neglect reports.
- Provided on-the-job investigation training to Child Welfare Specialists 1, and Child Welfare Specialists 2.
- Instructed IV-E social work students from Grambling State University and the University of Louisiana at Monroe on gathering information for home assessments related to child abuse or neglect.
Child Welfare Specialist III Adoptions
Louisiana Department of Children & Family Services
Monroe
10.2009 - 09.2010
- Identified and recruited suitable families for children needing adoption.
- Conducts thorough assessments to streamline the adoption process.
- Assembled thorough family background information for adoptees and their new families.
- Delivered progress reports and service plans for children during juvenile court sessions.
- Prepares documentation for family service worker regarding parental rights termination, child abandonment cases and voluntary surrenders.
Child Welfare Specialist II Family Services Program
Office of Community Services
Monroe
06.2007 - 10.2009
- Responded promptly and appropriately to emergency situations involving children at risk of harm due to abuse or neglect.
- Created detailed reports summarizing findings from investigations into allegations of abuse or neglect according to agency policies and procedures.
- Investigated reports of suspected child maltreatment or neglect by interviewing involved parties and conducting home visits as necessary.
- Ensured compliance with state laws governing child welfare services through periodic reviews of casework practices.
- Assessed risk factors for child abuse and neglect within families.
- Educated families about available resources that can assist them in meeting their goals while providing a safe environment for their children.
- Provided crisis intervention services to families in need of immediate help.
- Identified potential barriers that may impede a family's ability to provide a safe environment for children living in their home.
- Coordinated transportation arrangements for clients who needed assistance getting to appointments or activities outside the home.
- Conducted home visits with families to assess the safety of children in their homes.
- Maintained up-to-date records of client progress and outcomes in accordance with agency guidelines.
- Developed case plans and goals for at-risk families, including referrals to community resources.
- Organized educational programs on topics such as parenting skills or substance abuse prevention for parents in need of support.
- Advocates on behalf of children during court proceedings or other legal proceedings related to custody issues or parental rights.
- Participated in regular team meetings with colleagues to review cases and develop strategies for successful outcomes.
- Collaborated with other agencies such as schools, hospitals, law enforcement, mental health providers. to ensure that a comprehensive approach is taken when addressing family needs.
- Directed student training on gathering information for social assessments and assessing homes for child abuse/neglect.
Child Welfare Specialist I
Office of Community Services
Winnsboro
06.2007 - 06.2007
- Evaluated family dynamics and identified factors impacting parenting capacity.
- Coordinated the provision of community resources according to case plans.
- Assisted in establishing case plan goals and objectives during family team conferences.
- Conducted interviews to assess needs and concerns of children and families.
- Creates correspondence to gather social summaries.
- Ensured all relevant documentation was properly prepared and presented to legal authorities.
- Consistently evaluated child safety and family service needs using interviews, observations, and various information sources.
Counseling Intern
Palmetto Addiction Recovery Center
Rayville
01.2005 - 02.2005
- As the counseling intern my duties were to provide individual counseling as well as group counseling to 10 patients suffering from alcoholism and drug addiction
- On occasion if another counselor was absent and unavailable to their patients, I was responsible for providing those patients with group counseling as well
- I was also the lead group therapist of a female dual diagnosis group battling substance abuse and mental illness
Counseling Intern
Briar Hill Residential Facility
West Monroe
09.2004 - 12.2004
- As a counseling intern my duties were to provide individual as well as group counseling to 10 juvenile boys at a long-term residential home for delinquent youth
Counseling Intern
Health Paradigm
Ruston
03.2004 - 08.2004
- As the counseling intern my duties were to provide 8 patients with dual diagnosis ranging from mood disorders, personality disorders, schizophrenia, and mental retardation with individual and on occasion group therapy
Education
Ph.D. - Marriage & Family Therapy
University of Louisiana At Monroe
Monroe, LA05.2020
Master of Arts - Counseling Psychology
Louisiana Tech University
Ruston, LA03.2005
Bachelor of Arts - Psychology General
Grambling State University
Grambling, LA05.2002
Skills
- Clinical supervision
- Crisis intervention
- Data analysis
- Policy enforcement
- Program development
- Quality assurance
- Team management
- Community outreach
- Employee training
- Conflict resolution
- Effective communication
- Employee development
- Problem-solving
References
- Dr. Stacey Duhon, Ph.D., Dean College of Arts & Sciences, Grambling State University, 318-274-7723 / 337-781-6645
- Marian Barnes, LPC-S, Clinical Director, Glenwood Hospital, 318-791-3092
- Denitra Beasley, LPC, Behavioral Health Therapist, CEO of The Grace Space, 318-237-5037
Professional Development
- Counseling Intern, Palmetto Addiction Recovery Center, Rayville, LA, 01/2005 - 02/2005,
- Counseling Intern, Briar Hill Residential Facility, West Monroe, LA, 09/2004 - 12/2004
- Counseling Intern, Health Paradigm, Ruston, LA, 03/2004 - 08/2004
- Creative Stress Reduction Strategies, 05/2006
- Attachment Disorders, 09/2007
- Working with Dreams & Other Manifestations of the Unconscious, 09/2007
- Post-Traumatic Stress Disorder in Children, 11/2007
- Engaging and Motivating Families, 11/2007
- Utilizing Cognitive Strategies with Families, 11/2007
- Behavioral Principles & Strategies in Developing Positive Behavioral Support, 11/2007
- Substance Exposed Newborn-IHBS Therapist, 11/2009
- Helping Foster Children Deal with Anger & Manage Placement, 05/2010
- Forensic Interviewing of Children, 09/2010
- Bipolar Disorder in Children and Adults, 02/2012
- Legal Training for Child Welfare, 04/2012
- Meaningful Engagement of the Legal and Judicial System, 05/2012
- Interview Strategies for Children Who Allege Sexual Abuse, 09/2012
- Loss: Practical Suggestions to Resolve Grief, 03/2013
- Stress and Trauma in Child Welfare, 04/2013
- Tools for Effective Supervision, 05/2013
- Legal Discipline Training, 06/2013
- Human Trafficking, 10/2015
- CALOCUS/LOCUS Training, 05/2018
- AmeriHealth Caritas Child & Adolescent Level of Care Utilization System, 05/2018
- AmeriHealth Caritas Adult Level of Care Utilization System, 05/2018
- Mental Health (Train the Trainer), 05/2019
- Cognitive Behavioral Intervention Substance Abuse Treatment, 06/2019
- Thinking for a Change (T4C) Group Counseling, 10/2019
- Motivational Interviewing (Train the Trainer), 02/2020
- Understanding Diagnostics Workshop Part One, 02/2020
- Diagnosis: Trauma - and Stress – Related Disorders, 05/2020
Certification
- LPC-S exspires June 31, 2026
Timeline
Director of Behavioral Health
Primary Health Services Center
11.2024 - Current
Behavior Health Therapist
Primary Health Services Center
07.2021 - 11.2024
Assessment Coordinator
Ascent Health
10.2020 - 05.2023
Social Service Counselor Supervisor 5B
Louisiana Office of Juvenile Justice
02.2018 - 10.2021
Functional Family Therapist
The Center for Children and Families
07.2016 - 03.2019
Child Welfare Parish Manager
Louisiana Department of Children & Family Services
01.2013 - 07.2016
Child Welfare Specialist III Child Protection Investigation
Louisiana Department of Children & Family Services
09.2010 - 01.2013
Child Welfare Specialist III Adoptions
Louisiana Department of Children & Family Services
10.2009 - 09.2010
Child Welfare Specialist I
Office of Community Services
06.2007 - 06.2007
Child Welfare Specialist II Family Services Program
Office of Community Services
06.2007 - 10.2009
Counseling Intern
Palmetto Addiction Recovery Center
01.2005 - 02.2005
Counseling Intern
Briar Hill Residential Facility
09.2004 - 12.2004
Counseling Intern
Health Paradigm
03.2004 - 08.2004
Ph.D. - Marriage & Family Therapy
University of Louisiana At Monroe
Master of Arts - Counseling Psychology
Louisiana Tech University
Bachelor of Arts - Psychology General
Grambling State University
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