SHAWNTRICE LANDRY

Lake Charles

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced in multiple areas needed to get the job done. very dependabloe and has a positive attitiude.

Overview

years of professional experience

Work History

Store Lead Manager

Cricket Wireless

08.2023 - Current

Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Managed inventory control, cash control, and store opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Receptionist

NAVARRE GMC

02.2022 - 08.2023

Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Managed multiple tasks and met time-sensitive deadlines.
Kept reception area clean and neat to give visitors positive first impression.
Provided clerical support to company employees by copying, faxing, and filing documents.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Assistant

CARTER BAIL BONDS

03.2018 - 03.2023

Worked closely with management to provide effective assistance for specific aspects of business operations.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Assisted manager in all aspects of business operations.
Greeted guests in with friendliness and professionalism.
Followed detailed directions from management to complete daily paperwork and computer data entry.

PCA

DIRECT CARE

05.2010 - 10.2018

Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Answered patient assistance calls, assessed needs, and offered qualified support.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean and safe environment to promote patient safety and comfort.

ANGELS AMONGST US

TEACHER

07.2006 - 02.2009

Developed strong organizational and communication skills through coursework and volunteer activities.
Provided professional services and support in a dynamic work environment.
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Created lessons
Helped students explore concepts with engaging, learning-focused activities.

Education

LAKE CHARLES BOSTON HIGH SCHOOL

Lake Charles, LA

Skills

Policy enforcement
Store operations
Hourly shift management
Friendly and positive
Hospitality and accommodation
Team leadership and coaching
Store opening and closing

Customer service
Cash management
Verbal and written communication
Task prioritization
Social-emotional learning training
Parent and student communication
Relationship building

Timeline