Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shay Duhon

Lafayette

Summary

I'm a hardworking Bartender with experience in large-scale casual dining establishments, dive and craft cocktail bars. I am friendly, outgoing, professional and committed to building customer base by providing a positive service experience. Well-versed mixologist with diverse menu of memorized drink recipes. I am passionate about serving customers while exceeding customer expectations, maintaining poise and a sense of humor in fast-paced, demanding environments.

Overview

13
13
years of professional experience

Work History

Bartender

The Tap Room La
05.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Bartender/Server

POUR Restaurant & Bar
01.2021 - 09.2021
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

Legends Of Lafayette
01.2018 - 05.2022
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Bartender

Kelvin’s Piano Bar
08.2016 - 12.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Deputy Clerk of the Court

Iberia Parish Clerk of Court
01.2013 - 04.2016
  • Collaborated with other court staff to develop standard operating procedures for efficient workflow among departments.
  • Communicated effectively with various parties including attorneys, law enforcement officers, witnesses, and jurors to ensure smooth court operations.
  • Supported judges with case management, organizing criminal cases and maintaining updated calendars for hearings, trials, and conferences.
  • Ensured accuracy in legal documentation by meticulously proofreading and editing court forms and records.

Education

No Degree - Business Associates of Science

South Louisiana Community College
Lafayette, LA

Skills

  • Proofreading
  • Document preparation
  • Legal documentation
  • Case file preparation
  • Data entry
  • Bussing and Serving
  • Customer service expertise
  • Craft beer, spirits and liquor knowledge
  • Mixology techniques
  • Strong multitasking
  • Salesmanship
  • Complex Problem-Solving
  • Maintaining a positive and enthusiastic attitude
  • Teamwork and professionalism
  • Staff Training

Timeline

Bartender

The Tap Room La
05.2022 - Current

Bartender/Server

POUR Restaurant & Bar
01.2021 - 09.2021

Bartender

Legends Of Lafayette
01.2018 - 05.2022

Bartender

Kelvin’s Piano Bar
08.2016 - 12.2017

Deputy Clerk of the Court

Iberia Parish Clerk of Court
01.2013 - 04.2016

No Degree - Business Associates of Science

South Louisiana Community College

Similar Profiles

CREATE PROFILE
Shay Duhon