Shay Spence

• Data Entry of ownership information.

• Receive deeds from County Clerk’s office to review and input in our systems.

• Software used for ownership updating and all other account information is called Orion.

• Map out legal using mete and bounds per deeds in our mapping system so insure accurate location.

• Update owner information on maps.

• Update improvements for both real and commercial property.

• Mark locations on the map for appraiser review.

• Assist taxpayers with aerial maps and location of property within the county.

• Verify and check in taxpayer for protest during protest season.

• Processing all financial transactions.
• Preparing bank deposits.
• Processing all traffic violations received for accounts.
• Verifying insurance coverage for all customer accounts.
• Pulling delinquent lists for rent to own, lease to own and in-house financed.
• Set up payment arrangements.
• Enter new deal data into the system.
• Close accounts.
• Assign titles for repossessed vehicles.
• Reconcile new accounts and credit card receipts.
• Answer phone and assist with account and contract questions.
• Make collection calls.
• Notate each call in detail.
• Compile insurance declaration pages for SEADRA.
• Maintain customer files.
• Prepare repossession orders and arrange out of state recovery if needed.
• Set up auto for auction if needed.

• Answering all incoming calls for service questions.
• Schedule new service appointments.
• Schedule service technician route.
• Verify warranties.
• File all warranty work with the appropriate manufacturer.
• Order parts for service repairs.
• Follow up with customers for reminders.

• Contacting leads.
• Show homes to potential buyers.
• Prepare offer letters and contracts.
• Host open houses.
• Prepare comparative market analysis.
• Enter new listing data into the MLS.
• Negotiate offers.
• Advertise the property.
• Coordinate appraisals and inspections.
• Attend regular continuing education courses.
• Attend conferences.
• Discuss the condition to contract with clients.