Shaye Doucett
Lake Charles
Summary
Detail-oriented Checkout Operator experienced in delivering exceptional customer service and managing high-pressure situations. Proficient in time management and complaint resolution, ensuring a smooth and friendly checkout experience for all shoppers.
Overview
4
4
years of professional experience
Work History
Retail Sales Consultant
Cricket Wireless
Lake Charles
05.2026 - Current
- Assisted customers with product selection and service inquiries.
- Educated customers on wireless plans and device features.
- Operated point-of-sale systems for transactions and customer service.
Daycare Teacher
JuJus Littles
Lake Charles
01.2026 - 04.2026
- Planned and implemented engaging activities for children in a nurturing environment.
- Supervised daily routines to ensure safety and well-being of all children.
- Collaborated with parents to discuss children's progress and address concerns.
Checkout Operator
Rhea Lana
Lake Charles
09.2024 - 09.2024
- Answered store phone calls to provide general information and direct callers to desired departments.
- Helped with purchases and signed customers up for rewards program.
- Ensured that all promotional materials were properly displayed at checkout counters.
- Organized shelf merchandising to return displays to presentation-ready standards.
Checkout Operator
Rhea Lana
Lake Charles
03.2024 - 03.2024
- Greeted customers in a friendly and courteous manner.
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved customer complaints in a professional manner.
- Provided assistance to customers with product selection queries.
- Followed store policies regarding returns, refunds, discounts.
- Performed opening and closing procedures for store registers as required.
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
Checkout Operator
Rhea Lana
Lake Charles
09.2023 - 09.2023
- Processed customer transactions efficiently at a popular children's consignment event.
- Collaborated with team members to ensure smooth checkout operations during busy hours.
- Provided friendly service to create a welcoming atmosphere for families shopping.
Checkout Operator
Rhea Lana
Lake Charles
03.2023 - 03.2023
- Processed customer transactions efficiently at a popular children's consignment event.
- Maintained cleanliness and organization of checkout area throughout the event.
- Provided friendly service to create a welcoming atmosphere for families shopping.
- Followed safety procedures while managing high volumes of customer traffic.
Checkout Operator
Rhea Lana
Lake Charles
09.2022 - 09.2022
- Processed customer transactions efficiently at a popular children's consignment event.
- Assisted customers with inquiries about products and store policies.
- Maintained cleanliness and organization of checkout area throughout the event.
Checkout Operator
Rhea Lana
Lake Charles
03.2022 - 03.2022
- Processed customer transactions efficiently at a popular children's consignment event.
- Assisted customers with inquiries about products and store policies.
- Maintained cleanliness and organization of checkout area throughout the event.
Education
Homeschooled
Lake Charles, LASkills
- Operating cash registers
- Upselling products
- Handling returns and exchanges
- Point of sale system operations
- Working under pressure
- Time management proficiency
- Retail merchandising
- Bagging items properly
- Guest service
- Following company policies
- Complaint resolution
- Merchandise stocking
- Dealing with customer complaints
- Inventory management
- Adapting to new technologies
- Product restocking
- Strong numeracy skills
Timeline
Retail Sales Consultant
Cricket Wireless
05.2026 - Current
Daycare Teacher
JuJus Littles
01.2026 - 04.2026
Checkout Operator
Rhea Lana
09.2024 - 09.2024
Checkout Operator
Rhea Lana
03.2024 - 03.2024
Checkout Operator
Rhea Lana
09.2023 - 09.2023
Checkout Operator
Rhea Lana
03.2023 - 03.2023
Checkout Operator
Rhea Lana
09.2022 - 09.2022
Checkout Operator
Rhea Lana
03.2022 - 03.2022
Homeschooled