Shayni Doell
Barataria
Summary
Dedicated and dependable professional with a strong work ethic and experience in customer service, operations, leadership, and administrative support. Eager to learn, quick to adapt to new systems and responsibilities, and committed to delivering accurate, high quality work while contributing to the success of the team.
Overview
9
9
years of professional experience
Work History
Managing Bartender
O’haras Irish Pub
Baton Rouge, LA
05.2023 - Current
- Organized and maintained legal files for efficient document retrieval.
- Coordinated with team members to ensure accuracy in document handling.
- Handled confidential materials with discretion and accuracy.
Guest Experience Associate
Book & Ladder
Baton Rouge, LA
07.2023 - 07.2024
- Ensuring guest satisfaction is met both with retention of current residents and future by leasing current and pre-leasing future availability.
- Implemented feedback systems to gather guest opinions on their experiences.
- Organized promotional events to attract and engage diverse customer groups.
- Managed lease agreements and ensured compliance with company policies and procedures.
Photographer/Retail & Sales
Elements Imaging Llc
Lafitte, LA
10.2019 - 08.2022
- Worked across multiple company locations, including Lafitte, LA; New Orleans, LA; New York, NY; and independently managed operations at a venue in Panama City, FL.
- Helped develop and document Standard Operating Procedures (SOPs) to improve operational consistency and training.
- Supervised, trained, and motivated a team of 10-12 employees, ensuring productivity and high performance in a fast-paced environment.
- Managed daily operations serving 1,000+ guests per hour while maintaining exceptional customer service standards.
Legal File Clerk
Neman Mathis Spedale
Metairie
05.2017 - 08.2017
- Organized and maintained legal files for efficient document retrieval.
- Coordinated with team members to ensure accuracy in document handling.
- Handled confidential materials with discretion and accuracy.
Education
Bachelor of Science - Business Management
Louisiana State University
Baton Rouge, LA05.2024
High School Diploma -
Fisher Middle High School
Lafitte, LA08.2020
Skills
- Document management
- Customer relationship management
- Standard operating procedures
- Training development
- Customer service
- Willingness to learn
- Attention to detail
Timeline
Guest Experience Associate
Book & Ladder
07.2023 - 07.2024
Managing Bartender
O’haras Irish Pub
05.2023 - Current
Photographer/Retail & Sales
Elements Imaging Llc
10.2019 - 08.2022
Legal File Clerk
Neman Mathis Spedale
05.2017 - 08.2017
Bachelor of Science - Business Management
Louisiana State University
High School Diploma -
Fisher Middle High School