Sheena Gordon-Clark
New Orleans
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
9
9
years of professional experience
Work History
Sever
Briquettes Restaurant
New Orleans
02.2023 - Current
- Provided excellent customer service to enhance guest dining experiences.
- Managed food and beverage orders efficiently for timely delivery.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments accurately using point-of-sale systems.
- Communicated effectively with guests to address inquiries and concerns.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sortation Associate
Amazon
New Orleans
03.2022 - 11.2025
- Managed inventory flow to ensure timely order fulfillment.
- Sorted packages efficiently for timely distribution in fast-paced environment.
- Operated scanning equipment to track and manage inventory accurately.
- Collaborated with team members to optimize sorting processes and workflows.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Implemented best practices for package handling, enhancing overall operational efficiency.
- Scanned barcodes on packages using RF scanners.
Sever
Hilton Hotel
New Orleans
01.2017 - 03.2020
- Provided excellent customer service to enhance guest dining experiences.
- Managed food and beverage orders efficiently for timely delivery.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Auto CADD
Delgado Community College
New Orleans, LA05-2028
Skills
- AutoCAD design
- Project management
- Technical drawing
- Customer service
- Inventory management
- Effective communication
Timeline
Sever
Briquettes Restaurant
02.2023 - Current
Sortation Associate
Amazon
03.2022 - 11.2025
Sever
Hilton Hotel
01.2017 - 03.2020
Auto CADD
Delgado Community College