Sheila Bachemin
Metairie
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
23
23
years of professional experience
Work History
Sales Associate
Dillards Department Store
08.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Leasing Agent / Ast Manger
Covington Square
01.2018 - 12.2019
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
General Manager
Events and Entertaiment
03.2002 - 01.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Leasing Agent
Gatehouse Apartments
01.2016 - 04.2018
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.
- Recruited new residents through website advertising and marketing.
Education
No Degree - Business
University of New Orleans
New Orleans, LAHigh School Diploma -
Chapelle High School
Metairie, LASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Dillards Department Store
08.2019 - Current
Leasing Agent / Ast Manger
Covington Square
01.2018 - 12.2019
Leasing Agent
Gatehouse Apartments
01.2016 - 04.2018
General Manager
Events and Entertaiment
03.2002 - 01.2019
No Degree - Business
University of New Orleans
High School Diploma -
Chapelle High School
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