Shelby Achord
Pride
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Papa Johns
Central
03.2025 - 07.2026
- Assisted in managing daily store operations and employee scheduling.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new team members on customer service and food preparation procedures.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with health and safety regulations during food handling.
- Monitored cash register operations and balanced daily sales reports.
- Collaborated with team members to foster a positive work environment.
Education
GED
Central, LASkills
- Operations supervision
- Cash management
- Financial reporting
- Quality assurance
- Health compliance
- Workplace safety compliance
- Employee training
- Customer service
- Customer relationship management
- Task delegation
- Multitasking and organization
- Problem solving
- Attention to detail
- Conflict resolution
- Team collaboration
References
References available upon request.
Timeline
Assistant Manager
Papa Johns
03.2025 - 07.2026
GED