Shelby Raymond
Folsom
Summary
I pride myself on being efficient in anything I do. I try to make things more efficient for others, trying to get the job done correctly while optimizing time. Being one step ahead of any situation is the place to be.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Nola Surgical Specialist
05.2023 - Current
- Assisted in preparing surgical instruments and equipment for procedures, ensuring readiness and compliance with safety standards.
- Collaborated with surgeons to facilitate smooth workflow during surgeries, enhancing operational efficiency.
- Maintained sterile environments by adhering to infection control protocols, reducing risk of complications.
- Managed patient records and documentation, ensuring accuracy and confidentiality throughout the surgical process.
- Evaluated inventory levels of surgical supplies, implementing reorder processes to prevent shortages during critical operations.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Receptionist / Intake Coordinator
Allegiance Title
11.2021 - 04.2023
- Managed front desk operations and ensured a welcoming environment for visitors.
- Handled incoming calls, directing inquiries to appropriate departments with efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained and updated information in computer databases.
Server/Expo Runner
The Blind Tiger
06.2020 - 11.2021
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Trained new staff on menu items, service standards, and operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed table assignments and prioritized guest needs to optimize service efficiency.
Server
Chili's Restaurant
09.2018 - 06.2020
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables simultaneously, ensuring timely food delivery and guest satisfaction.
- Collaborated with kitchen staff to accurately fulfill orders and resolve discrepancies.
- Trained new servers on menu items, restaurant procedures, and customer engagement techniques.
Server
Camilla Cafe
01.2018 - 08.2018
- Oversaw daily operations during peak hours, enhancing team efficiency and service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Manager
Italian Pie
12.2016 - 08.2017
- Oversaw daily operations, ensuring seamless service and customer satisfaction.
- Managed inventory levels, minimizing waste while maintaining stock availability.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
Cashier
Rouses
04.2016 - 12.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained product knowledge to assist customers with inquiries and promote sales.
- Managed cash register, balancing cash drawer at shift end to ensure accuracy.
- Trained new cashiers on operational procedures and customer service standards.
Cashier
Hollywood Theatre
03.2015 - 07.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Accounting
Southeastern Louisiana University
Hammond, LA05-2021
High School Diploma -
Covington High School
Covington, LA05-2017
Skills
- Teamwork and cooperation
- Efficient multitasking
- Data Entry
- Organization skills
- Time management
- Typing speed
Certification
- DAANCE: Dental Anesthesia Assistant National Certification Examination. Obtained while working for Nola Surgical Specialist.
- EMT Class: Completed the course required. Pending NREMT (National Registry Emergency Medical Technician).
- BLS, ALS, PALS Certified
Timeline
Surgical Assistant
Nola Surgical Specialist
05.2023 - Current
Receptionist / Intake Coordinator
Allegiance Title
11.2021 - 04.2023
Server/Expo Runner
The Blind Tiger
06.2020 - 11.2021
Server
Chili's Restaurant
09.2018 - 06.2020
Server
Camilla Cafe
01.2018 - 08.2018
Server/Manager
Italian Pie
12.2016 - 08.2017
Cashier
Rouses
04.2016 - 12.2016
Cashier
Hollywood Theatre
03.2015 - 07.2015
Bachelor of Science - Accounting
Southeastern Louisiana University
High School Diploma -
Covington High School