Dynamic leader with a proven track record at Sonny's BBQ, driving strategy development to boost sales and profitability. Excel in leadership and operations management, enhancing team performance and client satisfaction. Skilled in problem resolution, time management, strategic planning, team leadership, and operational excellence. Utilize a forward-thinking approach to drive business growth and streamline processes while fostering collaborative environments and achieving measurable results. Strong leader and problem-solver dedicated to streamlining operations, decreasing costs, and promoting organizational efficiency through independent decision-making skills and sound judgment that positively impact company success.
Experienced with managing collections operations and implementing effective strategies to recover overdue accounts. Utilizes strong negotiation and communication skills to achieve high recovery rates and maintain positive client relationships. Track record of successfully streamlining processes and enhancing team efficiency.