Sherell Jordan
Opelousas
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Knowledgeable with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Ready to help team achieve company goals.
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
20
20
years of professional experience
Work History
Council Clerk
St. Landry Parish Government
06.2016 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Purchased and maintained office supplies.
- Coordinated and scheduled meetings and appointments.
- Edited documents to keep company materials free of grammar errors.
- Informed and supported business leaders through consistent communication and administrative support duties.
Sales Floor Supervisor
ATT
01.2005 - 06.2016
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Demonstrated product and answered questions for prospective customers.
- Conducted regular performance evaluations of team members, setting clear expectations for future growth within their roles.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ05-2017
Associate of Science - Office Administration
Louisiana State University, Eunice, LA
Eunice, LA12-2003
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Filing systems
- Database entry
- Administrative tasks
- File maintenance
- Document management
- Database management
- Mail handling
- Schedule and calendar management
- Typing speed
- Proofreading
- Bookkeeping
- Sales expertise
- Travel arrangements
- Scanning and copying
- Handling payments
- Verbal and writing communication
- Supply tracking
- Customer communication
- Problem-solving
- Flexible and adaptable
- Organizational skills
- Customer service
- Microsoft office
- Professional and mature
- Excellent communication
- Creative thinking
- Record sorting and filing
- Team collaboration
- Document typing and formatting
- Records maintenance
- Written communication
- Information processing
- Materials organization
- Task prioritization
- Conflict resolution
- Staff training
- Document review
- Data recording
- Scheduling
- Basic bookkeeping
- Decision-making
- Meeting planning
Affiliations
- Ladies Auxiliary Court #114
- Phenomenal Women Nonprofit
Languages
English
Full Professional
Interests
- Volunteering
- Outdoor Recreation
- Volunteer Travel
- Music
- Watching Movies and TV Shows
- Cooking
- Crafting and DIY Projects
- Baking
- Road Trips
- Reading
Timeline
Council Clerk
St. Landry Parish Government
06.2016 - Current
Sales Floor Supervisor
ATT
01.2005 - 06.2016
Bachelor of Science - Business Administration
University of Phoenix
Associate of Science - Office Administration
Louisiana State University, Eunice, LA
Similar Profiles
Angelique WilsonAngelique Wilson
Elementary School Teacher at ST. LANDRY PARISH SCHOOL BOARDElementary School Teacher at ST. LANDRY PARISH SCHOOL BOARD
Rebecca FontenotRebecca Fontenot
Instructor, Clinical Certified Medical Assistant at St. Landry Parish School BoardInstructor, Clinical Certified Medical Assistant at St. Landry Parish School Board
Ari HarrisAri Harris
Office Assistant Accountant at St. Landry Parish Sheriff’s Civil DepartmentOffice Assistant Accountant at St. Landry Parish Sheriff’s Civil Department