Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherika Starks

Harvey

Summary

Skilled Sportsbook Ticket Writer with deep understanding of sports betting operations. Knowledgeable in handling cash transactions, verifying tickets, and providing outstanding customer service. Proven abilities in maintaining updated knowledge on team stats, odds, and betting rules. Impactful contributions include enhancing operational efficiencies and consistently exceeding customer satisfaction rates at previous work settings.

Overview

20
20
years of professional experience
1996
1996
years of post-secondary education

Work History

Sportsbook Ticket Writer

Boomtown Casino & Hotel New Orleans
Harvey
03.2022 - Current
  • Assist Guest with placing wagers and explaining Betting options and ensuring accuracy.
  • Deliver Outstanding Customer Service in high volume fast paced environment.
  • Handle cash transactions, Verify tickets and maintain compliance with gaming regulations.

Store Manager

Family Dollar
Westwego
08.2005 - 08.2021
  • Oversaw daily operations including scheduling,inventory control,and staff supervision.
  • Delivered excellent customer service while resolving customer concerns effectively.
  • Trained coached and motivated staff to meet sales goals and maintain store standards.
  • Manage budgeting,payroll and operational procedures to ensure profitability.

Education

Helen Cox High School
Harvey, LA

Skills

  • Customer Service Excellence
  • Cash Handling & Accuracy
  • Team Leadership & Training
  • Problem Solving & Conflict Resolution
  • Time Management
  • Retail & Hospitality Operations

Timeline

Sportsbook Ticket Writer

Boomtown Casino & Hotel New Orleans
03.2022 - Current

Store Manager

Family Dollar
08.2005 - 08.2021

Helen Cox High School

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Sherika Starks