Sherry Wood
Springhill
Summary
Results-driven professional with extensive experience at Walmart, excelling in loss prevention and team leadership. Proven track record in reducing inventory shrinkage through effective asset protection strategies while fostering a collaborative environment. Skilled in inventory management and committed to enhancing customer satisfaction through proactive problem-solving and effective communication.
Overview
2027
2027
years of professional experience
Work History
Asset Protection Associate
Walmart
Magnolia, AR
2022 - Current
- Monitored store premises to deter theft and enhance safety protocols.
- Conducted routine audits of inventory and assets to ensure accuracy.
- Collaborated with team members to implement loss prevention strategies.
- Assisted in training new associates on asset protection procedures.
- Engaged with customers to promote awareness of store policies and safety measures.
- Controlled reduction of loss inventory by protecting company assets.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
- Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
Claims Supervisor
Walmart
Magnolia, AR
2020 - 2022
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Led a team of professionals to consistently achieve or exceed performance targets.
Department Manager
Walmart
Magnolia, AR
2019 - 2020
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements to enhance operational efficiency and reduce costs.
- Managed inventory levels, optimizing stock replenishment to meet customer demand.
- Analyzed sales data to identify trends, adjusting strategies for improved performance.
- Coordinated scheduling and staffing to ensure adequate coverage during peak hours.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Established clear performance expectations for staff members which led to increased accountability.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Customer Service Manager
Walmart
Magnolia, AR
02.2015 - 2019
- Developed training programs focused on safety protocols and customer service standards.
- Collaborated with cross-functional teams to drive projects aligned with business objectives.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
No Degree -
Minden High School
Minden, LASkills
- Detail-oriented
- Team Training
- Inventory control
- Integrity and trustworthiness
- Customer support
- Loss prevention
- Process implementation
- Compliance monitoring
- Inventory management
- Critical thinking
- Inventory auditing
- Retail operations
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Effective communication
Timeline
Customer Service Manager
Walmart
02.2015 - 2019
Asset Protection Associate
Walmart
2022 - Current
Claims Supervisor
Walmart
2020 - 2022
Department Manager
Walmart
2019 - 2020
No Degree -
Minden High School