Shilo Cannady
Academy Sports and Outdoors
West Monroe
4
years of professional experience
Customer Care and Sanitation Professional experienced in fast-paced environments. Maintained organized spaces and adhered to strict safety protocols to enhance team operations. Managed multiple priorities with a positive attitude while embracing additional responsibilities to achieve team goals.
Work History
Sales Associate
3 Months- Answered customer questions regarding footwear products and guided product selection.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Supervisor
3 Years 9 Months- Resolved customer complaints promptly, enhancing drive thru experience and increasing customer satisfaction.
- Trained staff on food safety standards and operational procedures, ensuring compliance and improving team knowledge.
- Prepared food efficiently, ensuring timely service and consistent quality standards.
- Took customer orders accurately and efficiently at the point of sale.
- Counted money to verify cash register totals and ensure financial accuracy.
- Managed phone communications, providing information to customers
- Executed cleaning duties to uphold cleanliness standards
Team Member
- Prepared food items following restaurant recipes and safety guidelines to ensure high-quality standards.
- Processed cash register transactions accurately and efficiently, contributing to positive customer experiences.
- Maintained cleanliness of dining and kitchen areas throughout shifts, ensuring a welcoming environment for guests.
- Stocked supplies and ingredients to ensure availability during service hours.
- Answered phone calls promptly to assist customers with their inquiries. and take orders and answer questions
Education
Associate of Science - Business Administration
- 3.5 GPA
Skills
Customer service
Cash handling
Time management
Team building
Teamwork and collaboration
Product expertise
Merchandise presentation
Following instructions
Adaptability
Timeline
Sales Associate
Academy Sports and Outdoors
07.2026 - CurrentRead More
Supervisor
Chick-fil-A
07.2022 - 04.2026Read More
Team Member
Johnny's Pizza House
06.2022 - 06.2022Read More
University of Louisiana At Monroe
Associate of Science from Business Administration
Read More