Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Bass

Shreveport

Summary

Dynamic and engaging professional with a strong background in customer service at Strange Brew. Proven ability to train new staff and enhance team collaboration while maintaining high standards of cleanliness. Highly reliable and skilled in multitasking, ensuring exceptional guest experiences in fast-paced environments.

Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments.

Overview

8
8
years of professional experience

Work History

Bartender

Strange Brew
05.2024 - Current
  • Crafted and served cocktails, ensuring high quality and consistency in beverage presentation.
  • Managed bar inventory, tracking supplies to minimize waste and maintain stock levels.
  • Trained new bartenders on company standards, fostering team collaboration and service excellence.


Medical Transportation Driver

Balentine Ambulance
02.2023 - 05.2024
  • Ensured timely and safe transport of patients to medical appointments.
  • Coordinated schedules to optimize route efficiency and minimize delays.
  • Assisted patients with boarding and disembarking, ensuring comfort and safety.
  • Maintained accurate logs of transportation activities and patient interactions.
  • Communicated effectively with healthcare providers regarding patient needs and status.
  • Conducted routine vehicle inspections to uphold safety and maintenance standards.
  • Trained new drivers on company policies, safety protocols, and efficient routing techniques.

Waitress

Los Primos
03.2018 - 04.2020

My job at Los Primos where i was a waitress required me to greet customers as they were walking in, sit them, take their drink orders, and take their food order.

  • Provided exceptional customer service and addressed guest inquiries promptly.
  • Assisted in setting up dining areas to enhance guest experiences.
  • Learned menu items to provide accurate recommendations and information.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy.
  • Maintained cleanliness of tables and dining area to meet health standards.
  • Handled cash transactions accurately, ensuring proper change and receipts.
  • Adapted quickly to high-pressure situations during peak service hours.
  • Supported team members during busy shifts, fostering a collaborative environment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

Florien High School
Florien, LA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Memory retention
  • Service-oriented mindset
  • Professional appearance
  • Alcohol awareness
  • Food service
  • New hire training
  • Food running
  • Food preparation

Timeline

Bartender

Strange Brew
05.2024 - Current

Medical Transportation Driver

Balentine Ambulance
02.2023 - 05.2024

Waitress

Los Primos
03.2018 - 04.2020

High School Diploma -

Florien High School
Sierra Bass