SIMEON TERRANCE
Pineville
Summary
Dynamic and motivated sales professional with a proven record of generating and building relationships, managing projects from concept to completion, assisting revenue strategies,and coaching individuals to success. Skilled in demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational team member and leader with an ability to work independently, creating effective sales presentations, and developing opportunities that further establish organizational goals.
Overview
13
13
years of professional experience
Work History
District Manager
Terminix
04.2018 - Current
- Process incoming or placing outbound customer calls regarding pest control process while adapting to fast paced business needs
- Improving service quality and increasing sales by developing strong knowledge of company's products and services
- Achieving high sales percentage with consultative, value-focused customer service approach
- Earned Top performer multiple times for extraordinary Customer service and Sales performance
- Growing sales revenue utilizing strong communication and multi-tasking skills
- Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Increased sales by 40% over a one-year period
Food Service Supervisor
Aramark Campus, LLC
02.2014 - 05.2017
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
- Trained workers in every position, including food preparation, money handling and cleaning roles
- Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings
Customer Service Associate
Dollar General
01.2012 - 08.2013
- Assisting customers, locating and purchasing merchandise
- Operating the cash register, stocking and recovering merchandise
- Contributed to business growth by confirming customer satisfaction with service and quality
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
Education
Bachelor of Arts - General Studies
University of Mississippi
05.2015
Skills
- Assisting customers, locating and purchasing merchandise
- Operating the cash register, stocking and recovering merchandise
- Contributed to business growth by confirming customer satisfaction with service and quality
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
- Trained workers in every position, including food preparation, money handling and cleaning roles
- Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings
- Supported the achievement of location sales and margin goals
- Growing sales revenue utilizing strong communication and multi-tasking skills
- Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Increased sales by 40% over a one-year period
- Process incoming or placing outbound customer calls regarding pest control process while adapting to fast paced business needs
- Improving service quality and increasing sales by developing strong knowledge of company's products and services
- Achieving high sales percentage with consultative, value-focused customer service approach
- Earned Top performer multiple times for extraordinary Customer service and Sales performance
Timeline
District Manager
Terminix
04.2018 - Current
Food Service Supervisor
Aramark Campus, LLC
02.2014 - 05.2017
Customer Service Associate
Dollar General
01.2012 - 08.2013
Bachelor of Arts - General Studies
University of Mississippi
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