Summary
Work History
Education
Skills
Timeline
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Soleil Richard

Gonzales

Summary

Faith‑driven and compassionate Certified Medical Assistant (CMA) with diverse experience across healthcare, retail, and entrepreneurship. Guided by the Lord and inspired by the legacy of my late father’s clinic, I bring empathy, resilience, and integrity to every role. I am committed to helping people the way healthcare has helped so many — providing support, advocacy, and care that uplifts patients and families. Currently pursuing a Bachelor’s in Psychology at Grand Canyon University, I merge academic knowledge with hands‑on experience to deliver excellence in care coordination, communication, and problem‑solving. A mother of two, I balance compassion with organization, thriving in fast‑paced, patient‑focused environments.

Work History

Cashier Team Lead

Breaux Mart Supermarkets
Metairie
2016 - 2018
  • Delivered excellent customer service in a busy retail environment.
  • Managed cash register operations and balanced transactions accurately.
  • Strengthened multitasking and communication skills while serving diverse customers.

Medical Assistant

Noela Community Health Center
New Orleans
2015 - 2017

Noela Community Health (Family Clinic) Medical Assistant | New Orleans, LA | 2015–2017

  • Assisted my late father at his clinic, serving patients who could not afford traditional medical services.
  • Helped with patient intake, vitals, and documentation to ensure quality care.
  • Scheduled appointments and coordinated follow‑up visits for underserved families.
  • Provided compassionate support and advocacy, guided by faith and a commitment to community service.

Patient Transporter

Lafon Nursing Facility
New Orleans
2015 - 2016
  • Supported residents with daily living activities and rehabilitation needs.
  • Maintained accurate patient records and communicated updates to nursing staff.
  • Provided compassionate care to elderly and recovering patients.

Education

Certified Medical Assistant

Gonzales Certified Medical Assistant School
Gonzales, LA
01-2023

High School Diploma -

Grace King Highschool
Metairie, LA
01-2018

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ

Skills

  • Patient Care & Advocacy – Compassionate support for patients and families, ensuring dignity and trust in care
  • Care Coordination & Scheduling – Skilled at managing appointments, follow‑ups, and urgent tasks with accuracy and efficiency
  • Healthcare Communication – Clear, empathetic communication across phone, email, text, and in‑person interactions
  • EMR Documentation & Compliance – Experienced in maintaining accurate medical records while following HIPAA standards
  • Customer Service & Conflict Resolution – Strong background in retail and healthcare settings, resolving issues with professionalism
  • Time Management & Multitasking – Proven ability to balance family, education, and professional responsibilities in fast‑paced environments

Timeline

Cashier Team Lead

Breaux Mart Supermarkets
2016 - 2018

Medical Assistant

Noela Community Health Center
2015 - 2017

Patient Transporter

Lafon Nursing Facility
2015 - 2016

Certified Medical Assistant

Gonzales Certified Medical Assistant School

High School Diploma -

Grace King Highschool

Bachelor of Science - Psychology

Grand Canyon University
Soleil Richard