Sophie Spears
DeQuincy
Summary
Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction at The Depot - Pack and Ship. Expertly processed transactions and resolved complaints, enhancing customer loyalty. Known for maintaining a welcoming environment and demonstrating patience and composure in high-pressure situations.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
The Depot - Pack and Ship
DeQuincy, LA
10.2025 - Current
- Processed customer transactions accurately using POS system.
- Assisted customers with product inquiries and shipping options.
- Maintained organized cash register and balanced daily sales reports.
- Handled returns and exchanges, ensuring customer satisfaction.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
High School Diploma -
DeQuincy High School
DeQuincy, LA05.2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Reliable and responsible
Timeline
Customer Service Cashier
The Depot - Pack and Ship
10.2025 - Current
High School Diploma -
DeQuincy High School