Sprague Zizzi
West Monroe
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 1 year of experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
American Income Life Insurance Company
11.2023 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
- Improved sales performance by staying current on industry trends, product offerings, and competitor strategies.
Manager
Rice Roofing
12.2022 - 11.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Enhanced overall roofing quality by implementing strict safety guidelines and procedures.
- Reduced project timelines by efficiently allocating resources and streamlining processes.
- Coordinated with suppliers to secure competitive pricing on materials, lowering project costs while maintaining quality standards.
Counter Helper
Panda Express
06.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and courteous service at the counter.
- Streamlined order processing for faster turnaround times, leading to increased sales.
- Assisted in maintaining a clean and organized work area, ensuring optimal productivity.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
Lawn Care Specialist
Dad And Lad Lawn Care
05.2019 - 07.2022
- Enhanced lawn health by providing proper fertilization and weed control treatments.
- Improved turf appearance through regular mowing, edging, and trimming services.
- Maintained customer satisfaction with timely and efficient completion of tasks.
- Increased client retention by addressing concerns promptly and offering customized solutions.
Education
High School Diploma -
Claiborne Christian
West Monroe, LA05.2022
Skills
- Customer Retention
- Account Management
- Contract Review and Analysis
- New Business Development
- Filing and Data Archiving
- File Management
- Document Processing
- Performance Optimization
Certification
- Life, Health, and Accident Insurance License.
Timeline
Insurance Sales Agent
American Income Life Insurance Company
11.2023 - Current
Manager
Rice Roofing
12.2022 - 11.2023
Counter Helper
Panda Express
06.2022 - 12.2022
Lawn Care Specialist
Dad And Lad Lawn Care
05.2019 - 07.2022
High School Diploma -
Claiborne Christian
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