

Office Manager with proven expertise at Lafayette Pediatric Dentistry, excelling in operations management and staff training. Skilled in Quickbooks and Excel, I streamlined processes, achieving revenue goals while enhancing patient retention. Adept at organizational skills and fostering customer relations, I ensure efficient office administration and compliance with regulatory standards.
* Daily reconciliations for multiple bank accounts and credit cards
* Maintain all accounts payable
* Schedule all maintenance and repairs for the properties
* Develop Google sheets and excel to keep tracking of budgets and scheduling
*Deposit rent from tenants
*Maintain all licenses
*Daily Quickbook entries
*All payroll and HR functions
*Process monthly and annual reports
*Process W2's and 1099's
* Daily entries into Quickbooks
* Maintain daily bank balances for multiple accounts
* Maintain credit card balances and charges
*Process all payroll via direct deposit including bonuses and 401K
*Pay all quarterly and annual payroll and corporate taxes
*Manage all accounts payable and receivables
* Make daily deposits via remote deposit system
*Manage all employee benefits
* Maintain records for vendors, patients and employees
*Daily reconciliations on multiple bank accounts
* Create and utilize Google sheets and excel
*Customize hiring and training documents
*Schedule all maintenance and repairs on the property
*Process W2's for all employees
*Post insurance payments to patients accounts
*Schedule patients appointments and treatment
*Present treatment plans to patients
*Maintenance on all IT
*Schedule and organize community events
*All marketing: social media, visits to referral sources etc
*Develop all new patient and new hire paperwork
*Work closely with CPA to maintain all financial records
*Developed recall system to better patient retention
*Maintain all licensing for the facility, doctors and assistants
* Maintain all credentialing for hospitals for all doctors and assistants
*Streamlined dental practice operations for improved efficiency and cost savings through staff training and workflow optimization
*Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses
*Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation
*Placed new supply orders, managed inventory and restocked clerical spaces
*Prepared and processed patient referrals and transfer requests
* Prepare and send all legal record requests
*Prepare and send all audits from the state board and Medicaid
*Obtain Pre Authorizations when needed
*Approve all time off request from staff
*Schedule and plan all team building events
Certified Excel Master
Certified Medical Assistant
Certified in Quickbooks proficiency