Staci Conner
Lake Charles
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
Work History
Office Administrator
ELITE Services
Lake Charles
03.2022 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited documents to improve accuracy of language, flow and readability
- Kept up with project expenses
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements
Communications Officer
Lake Charles Police Department
Lake Charles
01.2002 - 09.2018
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
- Dispatched officers to incoming calls and relaying all important and relative information for officers safety.
- Kept constant knowledge on officers locations and safety.
- Monitored numerous radio channels at one time while keeping up with all radio traffic and making sure officer safety was always a priority.
- Assisted with the building and start up of the new CAD computer system that the Police Department still uses.
Records Clerk/Secretary
Lake Charles Police Department
Lake Charles
10.1990 - 01.2002
- Updated records with new information.
- Assisted with typing, data entry and answering incoming calls as required.
- Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
- Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
- Checked daily incoming paperwork and documents and made copies before filing.
- Followed confidentially regulations to maintain privacy.
- Assisted Detectives with typing search warrants and 48 Hour Affidavits
Education
High School Diploma -
Alfred M Barbe High School
Lake Charles, LA05.1988
Skills
- Verbal and Written Communications
- Community Relationship Building
- Public Relations Strategies
- Decision Making
- Time Management
- Microsoft Dynamics
- Incident Response
- Detail-Oriented
- Problem Solving
- Microsoft Office
- Crisis Communications
- Crisis Management
- Report Writing
- Data Entry
Accomplishments
Merit Award - 2015, 2013, 2010, 2003,
Support Officer Of The Year - 2003, 2013, 2015
Humanitarian Of The Year - 2011
Lifesaving Award - 2017
Hostage Negotiator Certificate
References
Upon request
Timeline
Office Administrator
ELITE Services
03.2022 - Current
Communications Officer
Lake Charles Police Department
01.2002 - 09.2018
Records Clerk/Secretary
Lake Charles Police Department
10.1990 - 01.2002
High School Diploma -
Alfred M Barbe High School
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