Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephan Joshua Robinson

Shreveport

Summary

Seeking a profession in customer support and teamwork to resolve customer related issues.

Developed critical thinking and advisory skills in dynamic, client-focused environment, looking to transition into new field. Excels in communication and problem-solving, providing valuable insights and support. Ready to apply these transferable skills to drive success in different industry.

Overview

8
8
years of professional experience

Work History

Advisor/Apple Customer Service Advisor

Concentrix
06.2021 - 04.2024
  • Company Overview: Work From Home
  • Taking technical support calls for Apple customers
  • Work From Home

Ramp Agent/Cross-trained/OPS Operator

United Ground Express
02.2019 - 05.2021
  • Setting up flights for incoming and departure

Valet Attendant

Sam's Town Casino
05.2016 - 01.2019
  • Parking cars
  • Attending to customer's needs with luggage help

Education

Some College - Communications Media

Bossier Parish Community College

High School -

C. E. Byrd High School
05.2011

Skills

  • Typing 40-65 wpm
  • Intermediate knowledge of Microsoft Office software
  • Efficient problem-solver
  • Outbound/Inbound calling
  • Customer resolution experience
  • Attention to Detail

Languages

English
Full Professional

Timeline

Advisor/Apple Customer Service Advisor

Concentrix
06.2021 - 04.2024

Ramp Agent/Cross-trained/OPS Operator

United Ground Express
02.2019 - 05.2021

Valet Attendant

Sam's Town Casino
05.2016 - 01.2019

High School -

C. E. Byrd High School

Some College - Communications Media

Bossier Parish Community College
Stephan Joshua Robinson