Stephanie Bishop
Benton
Summary
Results-driven banking professional with a strong focus on relationship building and customer satisfaction. Experienced in delivering tailored banking solutions and generating new business leads.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sr. Small Business Relationship Banker
Regions Bank
Bossier City, LA
02.2025 - Current
- Assisted clients with account inquiries and transactions, ensuring a positive banking experience.
- Promoted bank products and services, effectively meeting customer needs and preferences.
- Conducted financial assessments to recommend suitable banking solutions for clients.
- Maintained accurate records of client interactions, enhancing data integrity and service delivery.
- Collaborated with bank partners to streamline processes and improve operational efficiency.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Generated new business leads through networking events, referrals from satisfied customers, and proactive outreach efforts.
- Delivered customized lending solutions to help small businesses achieve their short-term and long-term objectives.
Sr. Relationship Banker
Regions Bank
Shreveport, LA
12.2021 - 02.2025
- Developed strong client relationships through personalized banking solutions and proactive communication.
- Assisted clients in navigating product offerings to meet financial goals and enhance satisfaction.
- Executed daily transactions efficiently, ensuring accuracy and adherence to compliance standards.
- Collaborated with team members to streamline processes and improve customer service delivery.
- Identified cross-selling opportunities, contributing to increased product uptake among existing clients.
- Participated in training sessions to stay updated on industry trends and regulatory changes.
Education
Bachelor of Science - Criminal Justice
Remington College
Shreveport10-2017
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Business development
- Community relations
- Teamwork and collaboration
- Time management
- Multitasking
Certification
- State of Louisiana Insurance License since 11/2022
Timeline
Sr. Small Business Relationship Banker
Regions Bank
02.2025 - Current
Sr. Relationship Banker
Regions Bank
12.2021 - 02.2025
Bachelor of Science - Criminal Justice
Remington College
Awards
* Mid Year KDS Recognition - 25+ Surveys with 95+ KDS or higher
* Evergreen Focus on the Customer Award - 2025
* Pillars of Service Award - 250+ Community Service hours for the year of 2025