Stephanie D. Bell
Shreveport
Summary
Healthcare leader with extensive experience driving operational excellence and compliance in diverse settings. Demonstrated success in leading teams to improve service delivery, develop innovative programs, and enhance quality assurance initiatives. Passionate advocate for individuals with disabilities, skilled in managing Medicaid waiver services and building community partnerships.
Overview
10
10
years of professional experience
Work History
Core Laboratory Assistant Supervisor (Chemistry)
Willis-Knighton Health System
01.2021 - Current
- Provide operational leadership for one of the region's largest healthcare systems.
- Supervise laboratory personnel, scheduling, workflow management, competency assessments, and staff development.
- Oversee quality assurance initiatives and regulatory compliance activities.
- Provide onboarding, orientation, and training programs for new employees.
- Resolve operational, technical, and personnel issues while maintaining service excellence.
- Collaborate with leadership to ensure continuous process improvement and regulatory readiness.
- Serve as acting department leader in the absence of management.
OCDD Children's Choice Self-Direction Employer
OCDD/CCW Self-Direction Employer
01.2018 - 01.2024
- Managed all aspects of self-directed disability support services for a Medicaid waiver participant.
- Recruited, hired, trained, supervised, and evaluated caregivers.
- Developed individualized care plans and person-centered service supports.
- Managed annual budgets and monitored expenditures.
- Maintained Medicaid compliance and documentation standards.
- Coordinated services and submitted critical incident reports.
- Ensured quality service delivery and achievement of participant goals.
MLT Instructor / Clinical Coordinator
Southern University at Shreveport
01.2017 - 01.2021
- Managed academic and clinical education programs serving diverse student populations.
- Supervised clinical preceptors and coordinated partnerships with healthcare organizations.
- Developed curriculum, training materials, program objectives, and online learning platforms.
- Participated in accreditation and institutional effectiveness initiatives.
- Managed budgets, inventory, recruitment efforts, admissions review, and student success programs.
- Led staff training in educational technology platforms including Moodle, Zoom, and Respondus.
- Evaluated program outcomes and implemented continuous improvement strategies.
General Laboratory Supervisor
Mental Health Solutions
01.2016 - 01.2017
- Established and launched laboratory program, enhancing operational capabilities and service delivery.
- Developed policies, procedures, and quality systems, ensuring compliance with regulatory standards.
- Managed budgets, staffing, and accreditation activities, supporting efficient laboratory operations.
- Implemented quality assurance measures and maintained compliance with state and federal regulations.
- Trained healthcare staff and monitored operational performance.
Education
Master of Science - Master of Health Administration
Louisiana State University-Shreveport
Shreveport10-2017
Bachelor of Science - Medical Technology
Louisiana State University Health Sciences Center
Shreveport, LA08-2004
Skills
- Healthcare operations management
- Program development and management
- Disability support services
- Person-centered planning
- Staff training and development
- Policy formulation
- Strategic planning
- Quality assurance processes
- Budget administration
- Medicaid services management
- Performance assessment strategies
- Team building initiatives
- Public speaking skills
- Microsoft Office Suite proficiency
Websites
Community Leadership And Advocacy
- Families Helping Families Region 7, Board Secretary, Support governance initiatives and strategic planning activities., Advocate for children and adults with developmental disabilities and their families., Collaborate with community organizations to improve access to services and resources.
- LACAN Member, Advocate for individuals with developmental disabilities and their families through legislative advocacy, community engagement, and promotion of inclusive policies and services.
- Parent Advocate & Special Needs Advocate, Advocate for individuals with autism and developmental disabilities., Assist families in accessing educational, healthcare, and community-based supports., Promote person-centered planning and family engagement.
- Youth Ministry, Over 20 years of leadership experience directing youth development programs, mentoring families, coordinating volunteers, and implementing community initiatives.
- Church Administrator, Provided leadership and oversight of daily church operations, including ministry coordination, event planning, volunteer management, communications, recordkeeping, and administrative support for pastoral leadership.
Timeline
Core Laboratory Assistant Supervisor (Chemistry)
Willis-Knighton Health System
01.2021 - Current
OCDD Children's Choice Self-Direction Employer
OCDD/CCW Self-Direction Employer
01.2018 - 01.2024
MLT Instructor / Clinical Coordinator
Southern University at Shreveport
01.2017 - 01.2021
General Laboratory Supervisor
Mental Health Solutions
01.2016 - 01.2017
Master of Science - Master of Health Administration
Louisiana State University-Shreveport
Bachelor of Science - Medical Technology
Louisiana State University Health Sciences Center